Bangalore University — Marks Card Not received issue

Hi,

I have been struggling from past 5 years i have started my bca from Bangalore university till now i havent got all my marka card .Whenever i give exams the result and marks card doesnt come .When i go to college they say to contact Bangalore University .when i went to BU majestic they said to go to Kengiri office .I have been struggling like hell running here and there to BU .I think why student only have to suffer after paying examination fees and writing exams .For there own marks card they have to run here and there and spoil there life .

I really dont know what to do and how to go about with this .