Bangalore University — Missing 4th Sem marks card

Address:	#1997,, 7th main road, D block,
Website:	Bangalore University

I have completed my degree in 2018, i have received my convocation as well.
BUT my 4th semester Marks card is neither available in college or the University.
I am unable to proceed with my education due to this.
I have been to my college and University several times but no one has helped me out in the issue.
And the helpline number is of no use.