Bangalore University — Not giving my internal marks in Bangalore University

Hi Sir
This is sridhar i have studied Bcom from bangalore university under[protected] scheme my Reg No. 04JLC10004, in that one of my 4th sem Kannada subject internal marks are not giving in Bangalore University and my college side SKM institute of management and science.. in 4th sem i got all subject internal marks except kannada subject but i have passed i got 38 marks also.. if I went to university and ask this problem they are telling ### stories from 10 to 15yrs.
So HELP me to get the internal marks and process my Bcom and get my results as well my marksheets
Pls reach out my mob no [protected] of you have any queries
And also HELP me to whom to CONTACT in Bangalore University to sort out these problems