Bangalore University — Original degree certificate

I am a post graduate from NMKRV College for women, autonomous college under Bangalore university in the year 2020 . I stipl have not received my original certificate from university and as I am from kerala, the certificate provided by college is not enough to get an equivalancy certificate from university of calicut and without that I couldn't even write SET exam, or apply for any jobs last two years .. pleeeeaase let me know when we will be getting our marks card and certificate .. Its a matter of mine as well as couple of other student's future