Bangalore University — Revaluation markscard / result sheet not given

I hav applied for revaluation of 5th sem and passed in it. But, I didn't get the passed result sheet in the college. They said it's not came. I went to the university and asked but they said they have submitted to the college. I asked in college again, but they said no. Again I went to university but now they said they have markscard. They said to give a letter with principal sign and seal so that they can give the markscard directly to me as I am in need of it. I gave the letter but they starting playing in them. Horrible bangalore university people, playing with students life