Barkatullah University — Applied for transcripts 2 months ago but didn't get any follow up mail. No response.

I am Santhi N and I applied for transcripts from Barkatullah university 2 months ago. Money got deducted but didn't get any follow up mail. Trying to reach them but impossible. Don't know what else to do. Feeling helpless. Need the transcripts ASAP as my admission is on hold.Please sir see to it.
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