Barkatullah University Bhopal — my degree not received

I applied for degree application online on 01/06/2018 but still not received the degree. Everytime I saw the status it shows degree is under process in university.

I request you to resolve my problem as early as possible and
Please look into the matter I need it urgently.

Name- upendra
Application no.- BDIG[protected]
Date of application- 01/06/2018