Barkatullah University — Didn't received provisioning and degree certificate

Address:

Barkatullah Vishwavidyalaya, Bhopal Hoshangabad Road, Bhopal- 462026 (M.P.)

21st May 2019
Mobile No: [protected]
E-mail ID : [protected]@gmail.com

To
Barakatullah university,
Hoshangabad road,
Bhopal-462026
Madhya pradesh

Respected Sir/ Mam,

I'm Afshan Shoaib I applied applied for my provisional certificate, degree certificate through MP online service on 21th July 2018. But didn't received it yet as per the application no. tried to check the status of the same on the portal its says that the degree was dispatched on 21st May 2019 through speed post also the tracking number is shared but when checked couldn't fetch any details.
Further tried to get the details at GPO but they don't have any details of that courier in there records they said that there can be a possibility that the degree might be sent back to the university in case if its not delivered. Then went to university to get it checked whether the degree is but they were unable to find anything and giving irrelevant excuses its been more than 3years since I applied for the degree.
Please forward or share a soft copy of my provisional certificate, degree certificate as I need it urgently.

Details Required:
Name: Afshan Shoaib
Father's Name: Syed Shoaib Ali
Year: Mar- April 2009
Course: B.com
Roll No. : 905016
Enrollment No. : T7-17631
College: Saifia Arts & Commerce College Bhopal
Application No. : BDIG[protected]
Transaction ID:[protected]