Baroda Uttar Pradesh Gramin Bank — Aeps txn regarding

Address:	AHMAD GANJ FATEHPUR UP(212601)
Website:	[email protected]

Dear sir /madam,, i have a bc poin of saymoney india financial services llp. On the date of 24/08/2020 baroda uttar pradesh gramin bank customer aeps txn with my portal unfortunatly my saymoney portal shows txn failed because customer aadhar no is not linked with selected bank and customer account debited with rs 2000 but amount is not credited in my bc portal. So customer also complained with charge back file the baroda up gramin bank branch fatehpur up (212601) so please help me and my customer... Thanks.
I also enclosed my bc portal for this issue. Customer acc. No.[protected] name ;shamim ahmad