Beatflows.com — different product received

Website:

www.beatflows.com

I have ordered jbl bluetooth earbuds from beatflows.com on 26th december 2019. My order number was #11930 i've received that order on 4th january 2020. But when i opened the parcel i found simple wired earphones in it. I contacted beatflows customer care service through mail but i didn't get any response from them. I contacted delivery boy but he said that he cant help me regarding this matter. Please solve my problem asap.
Thank you