Beautify Yourself — Didn't receive the order after one month

I have placed an order on 29 october. The order id is 33641 I have not received tje product. Also no response from them even after so many mails, WhatsApp messages and insta messages. Also in my account there is no order displaying in order history though the order was placed successfully and amount was deducted and also I got order ID. Worst customer service ever. I just want to know if I get the order ever or not