Beyoung Complaints & Reviews

I have placed an order of 4 t-shirts combo from Beyoung on 16/30/2025 and till now it is only showing me as packed.
Since then it has not even dispatched and when I asked customer care on 19/03/2025. They said that my product has got out of stock and due to some error it has not marked has out of stock and the development team is working on it but after that when I checked it 2 days after contacting customer care. It has not been marked as "Out of Stock" till now.
It means either they are still out of stock and the developing team has not resolved the issue or the product is "Restocked".
They haven't responded to my mail about the same complaint from 19/03/2025 neither their customer support is contacting me for the issue.
I am trying to contact their Whatsapp support team but they are not responding to my messages for 3 days.

I am writing to formally lodge a complaint against Beyoung for unfair business practices and an unresolved issue with my order. Below are the details of the matter:

I placed an order with Beyoung for an item, but upon receiving it, I found that the size was too large. I contacted their support team, and they suggested an exchange instead of a return. I agreed to the exchange and received a replacement product, but unfortunately, this product was also too large.

When I contacted Beyoung again to request an exchange, I was informed that only one exchange is allowed per product, as per their policy. Despite explaining my dissatisfaction and requesting a refund, I was denied the option for a refund. The policy mentioned by Beyoung states, "Exchanges are subject to stock availability and can be initiated only once per product, " which I find unfair and unreasonable, especially given that the exchanged product still did not meet my needs.

I believe this is a clear case of poor customer service and unfair terms that do not allow me to fully resolve my issue, leaving me with an unsatisfactory product. I have made multiple attempts to address the matter directly with Beyoung, but they have refused to offer a refund or any further resolution.

As a consumer, I am entitled to a fair resolution, and I am now compelled to take this matter to the Consumer Court. I request that my complaint be reviewed and necessary action be taken to ensure my rights as a consumer are upheld.

Thank you for your attention to this matter. I look forward to your prompt action.

Sincerely,
Hari Naga Sai
Order details : RMR[protected]
Date of purchase : 18 Dec 2024

I placed an order #4805614 from Beyoung on August 30, 2024. It was scheduled to deliver on September 5, 2024. However it has not reached till now. I have tried to connect with them on chat multiple times but their customer service agents are like robots. They asked me to wait endlessly. They don't have any calling number for better service. My amount is stuck with them and they are not able to help me at all. I would like to cancel both my active orders (#4805614 and #4855284) and get my refund. Please help me in this.

I placed an order from their site, however after waiting for 6 days there was no update on my order, when I inquired about the status they responded with some vague excuses. I told them that I want to cancel my order and that they should initiate a refund, but they are trying to deflect the issue and ignore my request. Looking at online reviews I've come to know that they have a system/model that exploits and steal money from the customers. Strict action must be taken against the founder and his associates. This Fraudulent site must be closed down

Fake scammer website with prepaid money given to buy clothes but no delivery just fake courier tracking number with no update on delivery.
Expected delivery already lapsed. No update on delivery and already have paid in advance.
PLEASE BEWARE AND DONT PURCHASE. REPORT WEBSITE AND CALL BANK AND PAYMENT VENDOR TO STOP Shivam (Owner) from taking money from innocent customer

I had contacted support team several times and even raised ticket regarding the issue but no help whatsoever. I had placed a combo later just asked the support team how to exchange the 2 XL size product with L size. But even before I could reply or give my permission to do the same they initiated the exchange. However even after 15 days the exchange is showing processing The exchange is not even dispatched yet. I am only getting replies that it will be dispatched tomorrow since 4th april
I have attached order details
Kindly solve the issue as soon as possible. On other site upon exchange request the product is picked up on the same day of delivery of the exchanged product. But on beyoung they took the product beforehand.

I placed my order on 31st March on beyoung website and still i havent received my order. When checking the order status it is just showing as order placed. I tried to get in touch with customer support but they take geel lot of time to reply and when we check the reply they already gone and again i have to start the chat from the first

Order ID 4079765
Ticket ID 481530

Hello,

I have not received my order 4087490 which was placed on 2nd April 2024 and I have not received refund of another order 4063918 which was cancelled on 1st April 2024.

It's been almost 2 weeks and there is no update from your end. Please look into this matter as soon as possible.

I ordered shirt on 7th April, it showed delivery by 14th April, I asked them to cancel it but they said it will be delivered within 4-5 days. They refused to cancel it. Yesterday on asking them I got to know that it is out of stock. Now I'm trying to get it cancel and gety refund, but they are not responding.

They have raised ticket no 457292 on my complaint on 27th March for order no 4035142 & told that they will respond in 24-48 hours but forget about responding they don't even reply.

I had ordered one jogger from beyoung and i returned it on the same day i.e, on 31/01/2023 but till now I didn't receive my refund its been 17 days now. Nobody is responding properly from the company side . They are just saying that they have transferred the money and can't do anything. Please help me. It amount to 998 Rs.

They are not refunding my amount since last 15 days ..eveytime they say it's processing

Sir, I had placed an online order through Beyoung consisting of 2 cargo joggers on 16.10.2023 at 08:26 AM.
Even mail regarding successful payment came but the order summary doesn’t reflect the same. Moreover same items are there in my cart and app prompts me to complete the payment.
The same issue was raised to seller and they denied of getting any such order. I have confirmed with bank that the payment is successful.
Now for past one week I have been informed that my money will be sent back but there is no action yet.

Poor product quality. And then not allowing refund even though the refund is eligible.
Chat system is pathetic

Order Id: 3221394

I have placed an order on 28th August 2023 for a pack of 3 polo t-shirts combo.
I have used the Cred Pay option for payment during checkout and used my credit card on Cred Pay.
The amount of 1299 has been deducted from my credit card and is being reflected on Cred Pay as well as my credit card app but the order was not placed due to some reason on their site and also there was no order ID generation.
I have tried mailing the customer support of Beyoung but the company is not responding to it. There's no other way to connect to them.

For the first time I purchased clothes from beyoung.in and the experience was horrible. They are providing low quality products and not accepting return even if return is applicable. There is no customer care number where we can contact. This is totally a fraud company.

I've ordered 4 XL size plain t-shirts which was way too big then the normal XL size so I've exchanged it with L size which I was expecting smaller but it was the same as XL, there was not such difference and the main concern is poor quality of the T-shirts. It is not at all up to the mark and not even just similar to the picture as shown in the website. I want to return the product and wants refund for the same. Kindly provide me the solution on call and do not close the ticket with resolve it, customer care executive and their service is so pathetic that they are blocking my calls and not even answering about it. It's company's fault that they have delivered bad quality products. I do not want to exchange or return i want refund only. So many times i have raised the ticket and mails as well but there is no response at all

I have ordered some clothes on dated-13.08.2023.amount was deducted from my credit card.but order was not placed.and order I'd is not generated..I have complained on mail and helpdesk in company website, but there is no any response from company side..even every time it shows we r offline.
My payment amount is -2722 Rs.
Tracking I'd -zOlH_3233340
Plz resolve..if.my query is not resolved I have to approach to consumer protection forum and national consumer protection forum.

My contact no-[protected]
Chintan patel..

Order #3182440 - Have ordered 2 sets of pajama. It requires a size replacement. I have twice written to the company but their is no response.

I ordered an item it was not showing in my app after successful payment