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It all started in April 2022, i have ordered Tshirt and shirt and due to size issue, I have asked for return process the same on April 20th...They did not provide the return as they told you may send it to us we will repay...iI have couriered Order 1456432 through DTDC and asked to initiate the payment. they confirmed that they received the product.
Till today June 22nd they have not returned the payment yet, when asked they told that its already paid on April 30th, i have shared my Bank statement aswell...no response from them yet...not sure who can help me on this when i ask them to send me their Manager/director number who leads this team...they send me the customer care number...when i call the number its always busy.
Jul 24, 2022
Complaint marked as Resolved Beyoung customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2022
Beyoung Customer Care's response Hello,
We regret that you had to take time out of your busy schedule to write to us and follow up on your complaint. We have received an update on the complaint raised. Our team has confirmed that the refund has been processed successfully. Attaching the screenshot for the same. Kindly find the attachment.
For any further queries please feel free to contact us.
We apologize for the inconvenience caused. we would like to inform you that We have already initiated the reverse-pick up of the order and also initiated the refund of the same.
We are also sharing the refund proof with that, kindly find the attachment.