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BGS Global hospital Complaints & Reviews

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Updated: Jan 24, 2022
Complaints 14
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5
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BGS Global hospital reviews & complaints(14)

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L
Little Inspirations
Jan 24, 2022
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Iam covid patient.

Doctor suggested me to take blood tests. Immediately i have done.But posts tests even after 2.5 days doctor appointment was not fulfilled.

When I called they fought with me and called impatient. Wantedly again they postponed doctor's consultation just because I questioned the delay.

I had paid 12500 for blood tests and other tests. I was waiting for 2.5 days to start medication but due to their negligence in treatment no medicine were prescribed .

Still waiting for doctor vedio call. Doctor said not to come directly but receptionist told arrogantly to come directly if I want to get treatment.

Govt hospital also can give good treatment than BGS.
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    Niranjan Kamath
    Dec 13, 2021
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    Address: Kengeri Bangalore

    We like BGS HOSPITAL service and been visiting it as our regular go to hospital, but the parking layout is governed by mafia i guess. they charge any random amount from 80 to 250 for an hour visit. they do not respect or follow the rate charts displayed for the parking.
    And of course no covid protocol, no mask, no social distancing, if you asked them to charge the set amount mentioned in their rate chart they will come to fight.
    Eventually they will take min 80 Rs and will never agree on giving you receipts.
    this needs to stop
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      Pushpa Pushpa
      Sep 15, 2021
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      Address: Bgs gims Medical College and hospital, Kengeri, Bengaluru, Karnataka 560090

      At BGS Global hospital, they are collecting parking charges on a hourly basis, without proper infrastructre, no flooring, no roofing, no safety & they demand the parking fee in advance i, e at the time of parking the vehicle itself, since we are visiting hospital we are uncertain about the time to be spent inside the hospital and they demand the parking fee only thru cash mode, no other payment options card/scan/online mode available.It is very embarassing. They provide a slip as parking receipt with a note "INCL OF GST" but no GST number provided. Looks like this unfair to collect parking fee without adequate facility & infratructure
      +1 photos
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        C
        cheesequiet
        from Powai, Maharashtra
        Mar 8, 2021
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        I had been to BGS Vijayanagar, Bangalore hospital today for a scan.
        Before scan one need to take water in large quantity. There was no water avaialble. No water cups to drink water.
        Debit card machine was not working.

        People at frontdesk reception are involved chatting with each other.
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          K
          kalki.av
          Apr 5, 2017
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          Address: Bangalore, Karnataka, 560060

          BGS Global Hospitals- Kengeri- Uttarahalli- Bengaluru.
          My nephew was admitted in BGS Global Hospital last year for brain tumor.
          Dr. Venkatramana and his inexperienced junior doctors (Vikam, Amith) did the first surgery.
          Dr. Venkatramana did not spend enough time during the first consultation .Immediately, he concluded that (within 10sec) surgery is must. He totally spend 30sec with us and didn’t even answer our basic queries.
          He didn’t even talk to us after surgery. We tried to reach at least one doctor to explain discharge summary but no one was around. When nurse called junior doctor (vikarm) he didn’t respond properly.
          Dr. Venkatramana and other doctors acted as if they were busy always. We always got different response from their staff and junior doctors.
          After surgery is done, the stitches were not done properly. We had to consult external doctor to remove the unwanted thread.
          Post-surgery, when we asked how much tumor was removed, they answered, as much as they could. It was reported as low growth tumor in biopsy report and also they said, he will be fine after surgery, but within a month, he got worsened and had to perform second surgery. Don’t know whether their biopsy report is trustworthy.
          If surgery was not going to help, they would have told us not to do any surgery as it is not going to help anyway. At least, we would have avoided the side effects of surgery. They did the surgery for making money and gave pain along with tumor.
          Junior doctors are always with neurology book. They don’t know how to answer our queries. For example, after surgery is done, we asked a query like when the fluid in brain will get settle down, one junior doctor said, if you give me a needle I will do it right away by punching it. Got this irresponsible answer from him.
          Some of the nursing staff are very rude. Management is very poor. They are money oriented and not service oriented. Food is not hygienic, we could found plastic, hair in their foods. The same food is given to patients.
          Bottom line, my humble request: Never ever visit this hospital .They will open the doors to visit god of death.
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            G
            Gopinath Jambulingam
            from Chennai, Tamil Nadu
            Aug 25, 2016
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            Address: 600100
            Website: www.globalhospitalsindia.com

            Mr. Rajarishi, Brand Manager - Communications has contacted us for a Press Release translation in the month of February 2016. We have deliver the Translation on time and raised an Invoice for Rs.600/-. He agreed to make the payment against delivery. It is 6 months now, and we are yet to receive our payment.

            And, when contacted Mr. Rajarishi is giving silly reasons that we have bank account with TNSC Bank (though this has net banking facility) and electronic fund transfer can be done from anywhere in India). We suggested him to courier a cheque, but he never obliged.

            This hospital is collecting money beforehand to treat a patient, but making very very delayed payment for its vendors. It is a shame on Global Hospitals.
            Aug 25, 2016
            Updated by Gopinath Jambulingam
            Mr. Rajarishi, Brand Manager - Communications had contacted us for a Press Release translation in the month of February 2016. We delivered the Translation on time and raised an Invoice for Rs.600/-. He agreed to make the payment against delivery. It is 6 months now, and we are yet to receive our payment.

            And, whenever we contact Mr. Rajarishi for payment, either he evade the call or give us silly reasons that we have bank account with TNSC Bank (the bank has net banking facility and electronic fund transfer can be done from anywhere in India) and that is why he could not make the payment. I really wonder whether we need to open a bank account in a bank of his choice to get this meager amount. Therefore, we suggested him to courier a cheque, but he never obliged.

            This hospital is collecting money beforehand to start treatment to its patients, but does not even make the payment even after receiving service from its vendors. It is a shame on Global Hospitals for adopting such double standards.
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              M
              mpkr77
              from Bengaluru, Karnataka
              Nov 12, 2013
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              Address: Hyderabad, Andhra Pradesh

              Respected Sir, It has been an immense tragedy to my family when my Father passed away on 12th of OCT after he underwent a transplant operation on 9th Oct where my sister donated her liver. My family is still reeling with this heavy loss and my mother is still in a state of trauma. There was no official explanation to his death from the Hospital side, the death summary did not explain the exact cause of his death. I was handed the report without any explanation or at least basic humanitarian sympathies from your ICU staff. It was as if they have handed me a invoice of a consumer product. We had immense faith in the doctors at Global hospital which is totally shattered now, after conducting all the tests and clearance from all the departments my father underwent the surgery. He died in the ICU in less than 3 days’ time and yet no single doctor contacted the my family to explain the cause of this death. The amount for the operation was increased by RS 5 Lakhs from 19 to 24 lakhs in a span of few days when my father was admitted in the hospital. Even he was not allocated a room until we paid the difference amount. uc He died in 3 days time and the package was said to be valid for 21 days. Not a single rupee was refunded for the remaining 17 to 18 days even though the package amount was said to be collected for room rents, medications and surgery. We pooled in all the family savings and brought in debits for his surgery. We were made to caugh up more then Rs 32 lks for the various pre work up tests and infections treatment for both the Donor and Recipient. Please tell me how can I get justice against this huge unjustice to my family. I have every reciept and bill issued by the hospital. Address of the Hospital: Global Hospitals 6-1-1070/1 to 4, Lakdi-ka-pool, Hyderabad- 500 004. Ph:[protected] Regards Praveen [protected]
              Aug 14, 2020
              Complaint marked as Resolved 
              Global Hospitals customer support has been notified about the posted complaint.
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                G
                gurjarn
                from Mumbai, Maharashtra
                Sep 27, 2012
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                Address: Bangalore, Karnataka

                Dr G Srikanth of Gastro Entro Dept, BGS Global Hospital, Kengeri, Bangalore. is an inept and useless Surgeon.

                In RajaRajeshwarei Nagar, Bangalore, several progressive people have died under his and BGS care.

                Please AVOID BGS global and that Dr G Srikath at any cost.
                Aug 13, 2020
                Complaint marked as Resolved 
                I advise you to go to the consumer court and take up the matter in a scientific fashion. One should not deliver judgements without having complete proof. It is easy to write on public forums. Anyone can write anything. I just came across this complaint accidentally. I have myself been treated under the care of GI Surgery Team at BGS Global Hospital in Bangalore and I found their approach quite reasonable. I underwent a major surgery for stomach cancer. Each and every thing was explained to me. I had a minor wound complication after the surgery and that was taken care of very well. Since then I have got my brother operated for gallstones from Dr. Srikanth. My sister in law has got bariatric surgery done by him 2 months ago. I would not say he is a bad doctor or a bad surgeon.
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                  F
                  Firdous
                  from Gurgaon, Haryana
                  Aug 24, 2012
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                  Address: Bangalore, Karnataka

                  BGS Bangalore - Kengeri is not at all good in emergency brain stroke treatment, we have lost very recently our cousin brother(22 years) who met a road accident (he got a minor brain stroke)... This hospital guys asked 10 lakhs for deposit initially some how my uncle arranged the money immediately in 2 hrs & deposited but still the treament did not went fine & most pathetic thing is u cant even see once the patient in icu & u will not even know if the patient is alive or dead in ICU (god only knows wat is happening in this hospital) they kept on saying he is in critical state for almost 2 days & did'nt allwed anyone to even see him from far in icu ..later the 2day evening told he is no more ....i think these guys have some strategy of making the business by not allwing the families & relatives to see patients ......Pleaseeee i request all the viewers to take the patient to a better well known hitech or very good experienced known hospital ....life does'nt come back once gone is gone forever!
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                    R
                    repo
                    May 7, 2012
                    Resolved
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                    Address: Hyderabad, Andhra Pradesh

                    Global Hospital Doctors are reckless, unprofessional and unethical.Recently my father in law had been operated for a prostate enlargement and the doctors assured him, that everything was successful and less than 3 months ....now my father in law has a bladder and a kidney infection and the doctors treating him say that the operation he underwent was unsuccessful. When my father in law wanted to confront the doctor about the fact, the doctor told him that he did right and however no one is going to live for ever ...and why my father in law was frowning.....What kind of a Doctor does he sound like....an irresponsible "PIG", who does not the feel of pain or life a total unfit for the profession../.... Please do not waste your money going to global hospital...they would just rip you off your money for nothing.......
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      S
                      Sivakumar Chinthu
                      from Belgaum, Karnataka
                      Feb 4, 2012
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                      Address: Bangalore, Karnataka

                      prasanth l k doctor doesnt any thing about neurology
                      I am getting frequent severe head ache. To cure it i came to bgs global hospital
                      they did mri and mentioned clot is there in head ,sugessted to admit for further diagnosis
                      they did all irrelevent tests and did mri also . Decided you dont have anything and psycological ill
                      My vision is redusing day by day . Eye tests mentined pheripheral diffectsvwrre seen
                      My memory is reducing day by day . I am diagnosed partial cirrosis and infected with bacteria
                      I have atherosclerosis . This causing PVD pherfferal vascular disease.

                      Rather than suspecting problem , with half knoledge he is deciding I am psycologicall ill
                      If a patient is coming tohospital , he will have some dificulty.
                      otherwise why people comes to hospital
                      Doctors should suspect each and every symptom of patient
                      simply believing lab reports

                      like this prasanth lk charged 50000
                      mentoned as psychic. I f so who asked him to admit sayng you have cvt
                      higher athorities please take action on these type of half knoledge people
                      otherwise global hospital becomes bogus hospital
                      LK prashanth has to stop his doctor profession and can become a full time robber and can loot the jewellary shops
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                        S
                        shivuab
                        from Bangalore, Karnataka
                        Jan 10, 2012
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                        Address: Karnataka

                        *BGS Global Hospital Neurology department Most of the doctors are young and Inexperienced

                        *They are not competitive enough to save life of a critically ill patients

                        * Death is compulsory if a brain stroke patient is admitted to stroke ICU of BGS global hospital

                        *They don't have a effective protocol to save the life of massive brain stroke patient

                        *Each doctor gives different opinion for the same patient in neurology dept

                        *They are very good at prolonging the life of a critically ill patient by providing ventilator,nor adrenalyl injection for heart to function , dialysis


                        *They simply say that the patient is STABLE even though he is near to death

                        *STROKE ICU is very costliest ICU in ASIA per day its almost more than 25000 RS

                        *Please don't trust BGS Global Neurology doctors

                        *If there is a need of surgery please take the openion of minimum 5 doctors and 4 of them says surgery is needed go ahead else think of alternative way

                        *Please dont think of surgery in BGS global hospital

                        *BGS Global hospital is costly and not worth to visit this hospital

                        *BGS Global hospital is mainly to make a profit not for servicing the society

                        *BGS Global hospital neurology doctors are not good at taking the decisions for surgery

                        *they do surgery most of the time even if its not required

                        *Never Ever take brain stroke patients to BGS Global hospital

                        *BGS Global hospital is very far away from bangalore city

                        *All the above information is genuine and I wrote above information by heart because I lost my father in BGS Global Hospital Kengeri
                        From my experience, Golbal Hospital Chennai is not one of the best hospital in INDIA, still following the old tradition methods with modern facilities just to increase your bills.
                        BGS Bangalore - Kengeri is not at all good in emergency brain stroke treatment, we have lost very recently our cousin brother(22 years) who met a road accident (he got a minor brain stroke)... This hospital guys asked 10 lakhs for deposit initially some how my uncle arranged the money immediately in 2 hrs & deposited but still the treament did not went fine & most pathetic thing is u cant even see once the patient in icu & u will not even know if the patient is alive or dead in ICU (god only knows wat is happening in this hospital) they kept on saying he is in critical state for almost 2 days & did'nt allwed anyone to even see him from far in icu ..later the 2day evening told he is no more ...i think these guys have some strategy of making the business by not allwing the families & relatives to see patients ...Pleaseeee i request all the viewers to take the patient to a better well known hitech or very good experienced known hospital ...life does'nt come back once gone is gone forever!
                        BGS Global hospital, Kengeri, Bangalore is a costly but pathetic hosptial..

                        Its doctors are famous for 'Operation successful, but patient died or was not able to recover'...

                        Esp the Gastro Entro Dept headed by Dr G Srikanth which has Neal shetty, Ganesh Shenoy and a host of other docs... Too many cooks spoil the brooth.

                        My Mom aged 61 was admited for a complex operation which was Pancreatic Endocrine cancer...but when operated was found to have Duodeum Endocrine cancer..which was less complex to operate upon..First step of wrong analysis.

                        Then she got delayed gastric emptying and so docs did not allow us to get dischraged..so we were held in the ward for over a month, just when the docs left hope and alowoed us to extened treatment in home, my mom died suddenly...and docs then siad it was due to prolonged bed rest called pulmonary embolism.
                        Then why docs did not cover the patient for this risk??

                        Docs just come to see the patient in hordes and only focus on the main issue, Delayed emptying in this case and totally forgot about lurking background issues..

                        Please DO NOT ADMIT your near ones in this Hospital esp under Dr G Srikanth who is a pathetic surgeon who cannot see beyond medical scope..
                        Dr G Srikanth (or Srikanth Gadiyaram), Gastro Entro Surgeon, Currently in BGS Global Hospital, Kengeri, Bangalore.

                        He has also earlier worked in Manipal Hospital, old airport road, Bangalore. He is a and insensitive doctor,

                        Please do NOT allow your near ones to be operated or treated by this Doctor.
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                          N
                          nytrh
                          from Bengaluru, Karnataka
                          Jan 11, 2011
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                          Resolved

                          Address: Bangalore, Karnataka

                          One of the third class hospital where there is no proper treatment and hospitality.There is no good response from the staff and those blady receptionists don know anything.They bill for everything without any reason.Illegal abortions are done and there are no proper facilities.For each and everything one will come to convince you as she is the PRO and sometimes Admin also.One blady Medical director is there who is an oldman is good for nothing and instead of sitting at home he comes for timepass to the hospital.manager is an waste and does not respond to anything.They claim that it is a corporate hospital it is not even like a nursing home.
                          Frends don get admitted in hospital you will not get proper treatment and end up with complications and they will refer to main BGS hospital and it is still pathetic.
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Third class hospital, very bad experience i had. I took my husband to this hospital and they have started treatment without asking. They have charged 750 Rs. as consultant and simply started with glucose that patient is just 32 years old fully fit man. I regret my decision that I have preferred Global Hospital. And the main thing is they dint confirm what is exactly happened I think all were freshers came for internship. They told to keep under observation for one night, morning only will be able to tell something about this. They were assuming this might happened, that happened ..."bull ####".
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                            M
                            Mrs Manjunath
                            from Mumbai, Maharashtra
                            Jul 17, 2009
                            Resolved
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                            Resolved

                            My father had a liver problem and he was almost serious. Dr Ravindranth assured that everything would be fine. They were waiting for a donor. Finally after days of stay and minting money from us, they said they have the organ transplant ready and prepared my dad to the OT. On that fatal day nothing happened and they gave us vague answers and said it did not match, . My father passed away in 2 days. Then we found that the organ that came from bangalore was not packed properly and the whole thing failed.

                            please do not visit the global hospital group in hyderabad chennai or bangalore. they are all cheats who only mint money from poor people like us.
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            They, as many other healthcare institutions, are as unethical and unprofessional as anyone can get!

                            i) They overcharged me on an appendectomy 'package'

                            ii) They refused to give me a break-up of the FIFTEEN THOUSAND 'OT instruments' charges that exceeded the amount that I was informed about.

                            iii) Their explanation for the extra charge was - 'We did a single port surgery to minimize scars, we didn't think a single unmarried girl should have scars on her body'. Let me decide how my body should or shouldn't look.

                            iv) They lied to us 4 different times, to keep us from protesting / inquiring about the extra charges.The sad part is, the doctors are in on this with the Admin!!

                            v) They forcibly kept me in hospital because I rightfully demanded for an itemized bill, refusing to give me the break-up or letting me out (8 security guards physically restraining me a day after my surgery, from leaving the hospital)!!

                            An appendectomy package that costs Rs.35, 000, with extra charges of Rs.126/- per day in luxury taxes, Rs.150/- for dietician charges (these idle little charges were mentioned over and over to me) is what I was informed about. And from the beginning I was told it will be a single port surgery, the common practice in recent times for appendicitis. In the end, I get a bill of Rs.55, 000 (plus some)!

                            Rs.15, 000 was just for the single port procedure!!! Where were my other options, the cheaper ones?

                            The Indian Medical System - go figure what the uneducated or lesser informed citizens of this country are subjected to in the name of healthcare!!


                            * * * PLEASE POST THIS ON YOUR FACEBOOK STATUSES, YOUR FACEBOOK PROFILES, AND SPREAD THE AWARENESS. THEY NEED TO KNOW THAT THE PUBLIC HAS A VOICE, AND IT CAN GET OBNOXIOUSLY LOUD!! * * *
                            It looks like the Global Hospitals has been playing with poor people sentiments, by minting money (as much as 4 to 5 lakhs in just 4-5 days of admission into ICU), and often they make the condition of patients deteriorate so badly that patient needs to be shifted to ICU from OP. This kind of strategy is making them mint money falsely. The worst part of Global is that they indulge in lot of lies, and often mislead the patient's near & dear ones.

                            I have had worst experience with Global Hospitals Hyderabad, and I had lost my brother. They have killed a healthy man by medically inducing antibiotics. I am filing a criminal case on Global Hospitals, and amidst contacting and pooling lot of information from various people who had lost their wife/husband, brother/sister, mother/father, son/daughter.
                            work of global hospitals hyderbad with help from Kings college UK doctors!

                            http://www.nigelheatonfiles.blogspot.com/
                            Global Hospital Doctors are reckless, unprofessional and unethical.Recently my father in law had been operated for a prostate enlargement and the doctors assured him, that everything was successful and less than 3 months ...now my father in law has a bladder and a kidney infection and the doctors treating him say that the operation he underwent was unsuccessful. When my father in law wanted to confront the doctor about the fact, the doctor told him that he did right and however no one is going to live for ever ...and why my father in law was frowning...What kind of a Doctor does he sound like...an irresponsible "PIG", who does not the feel of pain or life a total unfit for the profession../... Please do not waste your money going to global hospital...they would just rip you off your money for nothing...
                            Please dont go to this hospital. The liver doctors are the worst here. The moment you enter, they try to convince you by whatever means (hook or crook) to undergo liver transplant. They have no attitude of service. Only extract maximum from the patient and their families. There are some so called senior liver doctors there (same last name as Kareena movie actor) who think they are joking but make very crude jokes about the patients and their attendants. His team of doctors participate in that as well. This may be a good doctor but not a good person for sure. There are lot of good liver doctors in Hyderabad. Please visit them before you go to this doctor or this facililty. I have to say the supporting staff like nurses and ward boys are helpful and nice but unfortunately we go to the hospitals in search of caring and good doctors and not like these ones. I hope hospitals like this would also invest time and money in recruiting good doctors who have all round skills and are well balanced. These doctors spoil the reputation of the organizations they work for.
                            In summary, they are money minters, cheaters, looters . WOrst than dacoits, theifs and prostitutes (they probably do that for a living)
                            I had the worst experience of this hospital and probably that killed my mom. My mom got joined into this hospital because somebody said its the best place for intestinal issues. She came out from it with a lung collapsed as her auto-immune triggered. As somebody highly educated living in US i understand most of the stuff they tried to feed me. I was paying them top dollar and even i couldn't take their fees. They will lie to you everyday and treat you like junk and its not worth it even a cent as their treatment is also worst. Just go to a government hospital u will have better chance. This is a POS place with absolutely no ethics, no accountability and no skill.
                            The systems are not good as Dr. Ravindranath cannot retain good senior managers as he is very arrogant and rude. Even the doctors are frustrated working under him. He is a bad man. Vendors have not been paid, even statutory deposit of PF and TDS Etc not deposited.He is not running a hospital but just doing a business to make money.
                            This is the worst hospital. Please...Please ...Please Never Ever go this hospital.

                            They Play with lives .My Uncle was admitted on 18-07-14. Initially after all tests Doctors said that he will be ok after operation.They didn't mentioned any 50-50 chance like that. They clearly mentioned he will be 100% ok after operation.We paid the money in very difficult conditions.Intially they said we have to pay 4 lakhs in advance. We paid the amount .My uncle Underwent liver operation on 28-07-14. operation was done for over 12 hours. Doctors didn't said about success/fail. they said we will examine for 2 days and he will be ok. On 29-07-14 in morning we again paid 1 lakh.Even at that time also they didn't mentioned anything. After all our relatives and friends left the hospital who came to see my uncle then they said "we tried our best, Its only 2 hours you have". These global hospital [censored]ing said "pay the remaining amount and take your uncle body".These bloody holes will suffer for their sins. They are playing with poor people. God Will punish all the global hospital doctors. We are poor people we cant do anything to them but their is god who is watching all this. God will definitely punish them. May my uncle soul rest in peace.
                            The one in Mumbai is a money making scam too. My 44 year old brother in law is admitted...he had a bypass...he is very critical and in ICU with septicemia. ...whole body is swollen and whole family is running around to get real prognosis...the doctors are cheats Just wanting to make money...they say they are world class hospital but have the nerves to day that if you want to prevent infection then you need to put in higher class(?????)...what kind of infection control is it...he had bypass more than a month ago...he also had cardiac arrest but we were not informed...the main Dr.Bharat Shah is so busy that he does not have time to talk to the family(????)...totally disappointed with the care provided...please do not go to get any procedure done here until u get a second opinion from another hospital
                            Your issue is correct. Please try to approach consumer forum and also approach the national level news papers and electronic media. If you can approach local news papers global hospital management may influence the news paper managements. So Please think and take decision. -G.S.N.Murthy
                            I have had worst experience with Global Hospitals Hyderabad.
                            Dr.Malakondiah Urologist Dept, assured that surgery cost will be in between 35000 to 40000 Max. Even i have check with bill dept even that assured the same amount.In the end, I get a bill of Rs.64, 000 (plus some)!

                            They playing with poor people, by minting money.
                            The worst part of Global is that they indulge in lot of lies, and often mislead the patient's.

                            This is the worst hospital. Please...Please ...Please Never Ever go this hospital.
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