Bhartiaxa Life Insurance Pvt Ltd — olx fake buyers cheated me

Address: H:no:4-9-359,plot:no-10, Krishnasai Nilayam, Vishnu nagar colony, Rtc Colony, Near Krishnaveni Hospital, Hayathnagar,Hyderabad, Telangana-500070, Hyderabad, Andhra Pradesh, 500070
Website: Olx

Yesterday i saw an add of maruthi suzuki swift in olx of 60000 pricing when i chated with the user he made me contact by phone call
He said that he was indian army soldier he hot transfer to kashmir so he was selling his old car, i said okay i would like to buy it, then he said for the you must pay 3100 as service charge which is included inthe total deal amount, i told iam not going to pay, he said if you want buy car in army transport authority it contains some process this way you must but the car said, and he convienced mee alot and said said manager nam called gurudeep singh and gave me his google pay number and said to transfer the amount
After tranfering that he said you will get the delivery with in 3 hours
Later again he called and convienced me to pay 14900, 21000, 10000, 1000 amounts of rupees with me
I fell into pit by trusting them by saying indian army name
I lost my money of 50000
Where to complait how to get my money back
How these # will get punished
Please any indian army officer i need help
They said car is ready to deliver from ragiv gandhi international airport shamshabad to the address given
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2 Comments

Comments

Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!
[protected]
[protected]
[protected]
All above are suspects numbers
My olx user id phone number is [protected]

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OLX India Customer Care's response, Feb 29, 2020
Dear OLX User,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms of Use.

As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!

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    Contact Information

    Bhartiaxa Life Insurance Pvt Ltd
    H:no:4-9-359,plot:no-10, Krishnasai Nilayam, Vishnu nagar colony, Rtc Colony, Near Krishnaveni Hospital, Hayathnagar,Hyderabad, Telangana-500070, Hyderabad
    Andhra Pradesh
    India
    File a Complaint