Bioplannet — Not refunding money

I applied for Malta in the month of February, 2022 but they didn't process for it till September and in the October, 2022 they told, it will take more time and gave options to wait or to process for other country or to get refund. And I chose to get my money refund. But till this date I didn't get any response from the Bioplannet side. I regret to chose Bioplannet. Even they don't deserve single star rating. They wasted my time, money and most important career.

So many mail, messages I have done but no refund.