Birla Institute Of Technology — haven't got degree and now demanding money

Hi, i have completed my b. Sc animation and multimedia from bits jaipur. We have to mail or send some form to get the degree from bits, mesra... I have done both methods to get my degree but they haven't send the degree.. Now i called them and they are saying to give 1500₹ panelty... Kindly help... Why should i pay this panelty... I have paid so much fees and even degree charges in last semester...
Thanks
Regards
Hitesh singhani
[protected], ajmer
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Birla Institute of Technology customer support has been notified about the posted complaint.
Aug 08, 2017
Updated by Hitesh Singhani
I have completed my Degree in 2014.. Even no response from them... Please help
 
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