Blazing Cart — Wrong product delivered

Address: Blazingkart 5136,10tg floor,10th line road, 3rd block, koramngala, bengaluru, karnataka, 560095

Website: 3rd block, koramngala, bengaluru, karnataka, 560095

Dear [Seller's Name / Customer Support Team],

I received the product I ordered, but unfortunately, it is not as described. Here are the issues:

The wrong product was delivered.

The "Buy One Get One" offer was not honored.

No certificate of authenticity was provided.

The item is not made of brass as advertised.

I kindly request you to arrange a return and refund at the earliest. Please let me know the process and timeline.