[Resolved]  Book My Offer.com — Sun glasses with ref no. order [protected] dated 3rd may 2016

Website:www.bookmyoffer.com

I ordered for one Rayban aviator sunglasses from bookmy offer site of Rs 898/=.

The product is duplicate, cheap quality, fake with no packing /MRP and with opaque vision.Totally different from the ordered product.
I have on toll free no and the operator did not entertained and asked to send mail with complaint .
Now no one is responding on mail.
I have requested for refund as this product is of no use to me.

This is requested to look into the matter as they have charged for fake Rayban which is easily available on roadside at just Rs 50-100.

Below is the mail of booking confirmation

From: [protected]@bookmyoffer.com [mailto:[protected]@bookmyoffer.com]
Sent: Tuesday, May 03, 2016 7:13 PM
To: Kumar, Naveen (intl 8)
Subject: [Order [protected]] www.bookmyoffer.com Order Confirmation


Dear naveen.[protected]@merck.com,
Thank you for shopping at www.bookmyoffer.com
This is your electronic order confirmation for [protected] .
Please save it for future reference. You will need this if you wish to contact us in relation to this order.
Thank you for authorizing payment for the amount Rs.898 being the total order value.
Details of your Order
Order Date - 03.05.2016 19:13
Order Confirmation Number: [protected]
Deliver To:
Naveen Kumar
[protected]
House no. 5283 Sector 38 west Chandigarh
Chandigarh 160014
CHANDIGARH
INDIA
Bill To:
Naveen Kumar
[protected]
House no. 5283 Sector 38 west Chandigarh
Chandigarh 160014
CHANDIGARH
INDIA
Payment Summary
Payment Methods: Cash On Delivery
Quantity Product Unit Price Net Price
1 Ray Ban Aviator Rs 749 Only, black Rs.898 Rs.898
Purchase Summary
Subtotal: Rs.5, 999
Shipping: Rs.99
CodCharge: Rs.50
Tax: Rs.0
Discount: Rs.5, 250
Order Total: Rs.898
Please note that all orders are subject to stock availability, and orders are typically shipped within 3 to 5 working days and take additional 1-3 working days of shipment time. For some destinations the shipment time may be longer, as mentioned in our Shipping Policy. During the sale period, some orders may take longer for delivery.
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Apr 29, 2017
Complaint marked as Resolved 
BookMyOffer.com / Saturday Sunday Media Internet customer support has been notified about the posted complaint.
Verified Support
May 12, 2016
BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response
Dear Customer,

We apologies for the inconvenience, we appreciate your patience and assure you that we will make all efforts to meet and exceed your expectations.

Thanks
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