Book My Offer — Faulty product delivered against my [order [protected]]

Address:Patna, Bihar, 800020

Dear sir,
I have gave below information to seller within time frame of return policy but they are not responding our emails and not responding on phone calls. They are holding me 10-15 minuts on call and not connecting for taking complain.

Please see the below complain emails.

Sir i have received the following item but the product is not working it is not able to charge the mobile phone

On mar 30, 2016 7:13 pm, wrote:
Online shopping for books, fashion, electronics
Dear [protected]@gmail.com,

Thank you for shopping at www.bookmyoffer.com

The following items from your [protected] have been shipped.

Quantity product unit price amount shipping date shipping agent tracking code view status
1 samsung power bank 16800 mah with led light just rs 599 only rs 848.00 rs 848.00 30.03.2016 17:11 go javas unibmoc170175 http://gojavas.com/docket_details.Php?Pop=docno&docno=
Shipped items summary

Subtotal: rs 3, 999.00
Shipping : rs 99.00
Codcharge:(* already added in subtotal) rs 50.00
Tax: rs 0.00
Discount: rs 3, 300.00
Order total: rs 848.00
Payment summary

Cod : rs 848.00
Total payment received: rs 848.00

Note: we will inform you as and when we ship the remaining unshipped items, if any. All shipments to you are sent in tamper-evident packaging. In the unlikely event that the package delivered to you is not in sealed condition or looks like it has been opened or tampered with, please do not accept the same, or insist on open delivery and acknowledge receipt only after you have verified the contents are in order as per the accompanying invoice. In case you are not the recipient, please communicate the same to the recipient as well.

We hope you enjoy shopping with us.

Kind regards,
www.bookmyoffer.com team

If you do not get your consignment within 7 days, please track the status of your delivery at http://gojavas.com/docket_details.Php?Pop=docno&docno= on the courier details page or contact our customer care number +91-[protected] .
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BookMyOffer.com / Saturday Sunday Media Internet customer support has been notified about the posted complaint.
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[protected] Forwarded message[protected]
From: "nitesh kumar"
Date: Mar 30, 2016 8:57 PM
Subject: Re: [Order [protected]] www.bookmyoffer.com Shipping Confirmation
To:
Cc:

Sir I have received the following item but the product is not working it is not able to charge the mobile phone

On Mar 30, 2016 7:13 PM, wrote:
Online shopping for books, fashion, Electronics
Dear [protected]@gmail.com,

Thank you for shopping at www.bookmyoffer.com

The following items from your [protected] have been shipped.

Quantity Product Unit Price Amount Shipping Date Shipping Agent Tracking Code View Status
1 Samsung Power bank 16800 mAh with LED light Just Rs 599 Only Rs 848.00 Rs 848.00 30.03.2016 17:11 Go javas UNIBMOC170175 http://gojavas.com/docket_details.php?pop=docno&docno=
Shipped Items Summary

Subtotal: Rs 3, 999.00
Shipping : Rs 99.00
CodCharge:(* already added in subtotal) Rs 50.00
Tax: Rs 0.00
Discount: Rs 3, 300.00
Order Total: Rs 848.00
Payment Summary

COD : Rs 848.00
Total Payment Received: Rs 848.00

Note: We will inform you as and when we ship the remaining unshipped items, if any. All shipments to you are sent in tamper-evident packaging. In the unlikely event that the package delivered to you is not in sealed condition or looks like it has been opened or tampered with, please do not accept the same, or insist on open delivery and acknowledge receipt only after you have verified the contents are in order as per the accompanying invoice. In case you are not the recipient, please communicate the same to the recipient as well.

We hope you enjoy shopping with us.

Kind Regards,
www.bookmyoffer.com Team

If you do not get your consignment within 7 days, please track the status of your delivery at http://gojavas.com/docket_details.php?pop=docno&docno= on the courier details page or contact our customer care number +91-[protected] .

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