Bookmyoffer.com — Faulty Product

Address:

Gurgaon, Haryana

I ordered a Mi10400 power Bank last friday, i.e on 24th and the product i recieved was a fake one. It took only 30min to fully charge itself and didnt even charge my phone 10%! Within half an hour the power bank was discharged! I therefore sent them a mail on monday regarding this at [protected]@bookmyoffer.com and after few minutes i recieve a mail that my mail was not sent and that it has been bounced back. Even their customer support is un-responsive!!. I want to take this issue further and file a complain against this fraud company.