Bookmyoffer.com — Faulty/duplicate product refund

Address:	Gurgaon, Haryana
Website:	www.bookmyoffer.com

This is my complaint which i did to company website:

I have bokked my ref/order no.
[protected] dt. 17.4.16 for mi power bank 20800mah, recieved this item on 21.4.16 with out any user manual packed in polythene not in its original packing looking used/ old, after observation/check, i found that the item is faulty not charging properly when i charged my phone from power bank discharge immediately ( about 25% in 30 minutes, one led indicator off out of four ) however phone charge only 3%,
This item is not a genuine product of mi it is duplicate/false product .

I request you to refund my amount and collect the item immediately. Please take it as urgent .
Thanks,


Yours,

Anurag srivastava
95/6, parade, kanpur- 208001
Mobile [protected]