[Resolved]  Bookmyoffer.com — Issue of fake product

Address:	Ernakulam, Kerala, 682019
Website:	www.bookmyoffer.com

Sir,
I purchased a samsung powerbank 16800 mah from www.bookmyoffer.com by seeing their offer which is sold at just Rs.599 and shipping and cash on delivery charges extra, amounting to Rs.149. After receipt i found that the product was not genuine and was not quality product. I received 15000 mah power bank instead of 16800 mah. Also i cannot even recharge my mobile phone even once using such charger. The abovementioned site sells low quality product using samsung brand name. We value samsung products, and thats the only reason i purchased the product. I submitted a complaint to bookmyoffer but there was no response. This will cause harm to samsung brand name and for us. I request you to take necessary action against such service providers and protect samsung brand name and the customers who rely on samsung products.