BookMyOffer.com / Saturday Sunday Media Internet

[Resolved] Bookmyoffer.com — Powerbank not in a working condition

real143

from Bengaluru, Karnataka

Address:	122002
Website:	www.bookmyoffer.com

Have ordered Samsung 16800mah power bank from book my offer.my reference number is [protected] .
Order Date - 31.05.2016 12:08
Order Confirmation Number: [protected]

Delivered product is duplicate, not working product is given to me.

I fully charged it and even after fully charge it is not able to charge my phone at least 15 minuet. It got discharge very very soon. In less than 15 minute.

I booked Samsung power bank 16800mah of rs. 399 and they added delivery charges rs.149 + cod charges rs.50 and delivered to me with total amount rs.548

I have tried to contact customer care but nobody is responding.very bad online company and customer care service. Request you to please take an appropriate action against them and help me in refunding my Amount

E-Mail ID: palem.[protected]@gmail.com

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Apr 2, 2017

Complaint marked as Resolved

BookMyOffer.com / Saturday Sunday Media Internet customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2016

BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response Dear Customer,

We apologies for the inconvenience. We appreciate your patience and assure you that we will make all efforts to meet and exceed your expectations.

Thanks