| Address: | 122001 | | Website: | www.bookmyoffer.com |
Dear concerned person,
On 3rd may 2016, i ordered an mi power bank of 20800 mah capacity over the internet bookmyoffer.com website (Order confirmation number: [protected]). On 19th may, i received this product and this product didn't come with any user manual or other goods those normally comes with mi product.
From the day one, i got power back up an issue on this power bank. This device is hardly capable of backup charging for 30 minutes. Today i visited service center (Mi exclusive service center infinity benchmark building, ground floor, shop no. 1, sector 5, salt lake city kolkata 700091), they informed me this product is not the original mi power bank. The product i got from this website it is not original mi product.
I called several times at bookmyoffer company's customer care number at +91-[protected]. But no one was there to receive the call. I placed a request to replace or complete refund of this product. But didn't get any response.
Please suggest what to be next step in order to get my money refund back.
Thanks,
Soumyabrata moulick
Email: [protected]@gmail.com Was this information helpful? | 
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