BookMyOffer.com / Saturday Sunday Media Internet — received defective product and it not samsung brand

I buy buy samsung 16800mah branded power bank, 20800 product on your site but it received defective product and it not samsung brand. I want to replace it to correct product otherwise refund my money.

My order no is
Order : [protected]

I have already raise a ticket in support. Bookmyoffer.com but m not got any reply from your side.

Tracking id: gph-1ea-43bx (Ticket number: 111456

Please contact me as soon as possible. I am also try to contact to you on your contact no +91-[protected] but is not responding.
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