[Resolved]  BookMyOffer.com / Saturday Sunday Media Internet — Refund against duplicate and non functional products

Address:Gurgaon, Haryana, 122002
Website:Bookmyoffer.com

Dear sir/madam,

I am a defence personnel whose money is hard earned sweating in enemy terrain...and for this we think it's fruitfully utilised rather than being cheated for futile...

I have ordered a shoe size 9 with combo offer of 128gb memory card and a earphone on 08.10.2016 from bookmyoffer.com vide order reference number ref# [protected] dt 08.10.16 I received my order on 20.10.16
but when I open the packet I found that the product is not original and there's no warranty card or any other kind of manual document. In additional the memory card and earphone were also duplicate, deteriorated and non functional. And there's no serial number on the product. Because it was fake/duplicate product. I tried to call Bookmyoffer's customers care in addition I also emailed to [protected]@bookmyoffer.com dated 23 October 2016.but there no support...nor any response or acknowledgement..

Plz do provide necessary assistance to help me out of this. Kindly return this product and give my money back as we the soldiers protect you all from enemies and our money is hard earned...

In addition an earnest appeal to you please do arrange legal action against this fraud website in the light of cyber laws and also our Indian jurisdictional laws...since as on date the website is still flourishing and cheating people.

Thanking you in anticipation...

Md Nawab Ali
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Jun 10, 2017
Complaint marked as Resolved 
BookMyOffer.com / Saturday Sunday Media Internet customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2016
BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response
Dear Customer,

We apologies for the inconvenience.We will share your details to Customer support team. They will contact you soon. We will make all efforts to meet and exceed your expectations.
Thanks
Nov 03, 2016
Updated by Md Nawab Ali
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My power bank is not working it's a fake one

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    Level 18 one Horizon Centre, Golf Course Road Phase V, Gurgaon, Haryana, India
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