[Resolved]  BookMyOffer.com / Saturday Sunday Media Internet — Samsung power bank 20400 mah, damaged and not working

Address:560091
Website:www.bookmyoffer.com

Sir,
I have booked a samsung power bank 20400 mah, order no: [protected] and received on[protected]Remainder-2)

After payment of cod amount of rs. 648, i have opened product box for checking and shows that it is damaged, putting it the charge not charging of power bank and also i have tries it several time but result is zero.

Several time i have tried to contact your customer care no +91-[protected] but could not get them.
All i can say is that this is my worst online shopping experience.
Kindly take the proper action against my compliance.

Following is my invoice details:

My name : madhu b
My mobile number : [protected]
My reference number: [protected]
My docket number :unibmoc250456
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Nov 10, 2016
Complaint marked as Resolved 
BookMyOffer.com / Saturday Sunday Media Internet customer support has been notified about the posted complaint.
Jun 02, 2016
Updated by Maa Madhu
Sir,
I have booked a samsung power bank 20400 mah, vide order no: [protected]. And received on[protected] at 10.40am

After payment of cod amount of rs. 648, i have opened product box for checking and shows that it is damaged, putting it the charge not charging of power bank and also my mobile phone.

I have charged same power bank for 4 hours. While connecting my phone with power bank for charging my phone it has been found that power bank is not working. I have tries it several time but result is zero.

Several time i have tried to contact your customer care no +91-[protected] but could not get them. All i can say is that this is my worst online shopping experience.
Kindly take the proper action against my compliance.

Following is my invoice details:
My name : madhu b
My mobile number : [protected]
My reference number: [protected]
My docket number :unibmoc250456
Jun 09, 2016
Updated by Maa Madhu
Sir,
I have booked a samsung power bank 20400 mah, order no: [protected] and received on[protected]Remainder-3)

After payment of cod amount of rs. 648, i have opened product box for checking and shows that it is damaged, putting it the charge not charging of power bank and also i have tries it several time but result is zero.

All i can say is that this is my worst online shopping experience.
Kindly take the proper action against my compliance and refund my amount.

Following is my invoice details:

My name : Madhu B
My mobile number : [protected]
My reference number: [protected]
My docket number :unibmoc250456
Verified Support
Sep 29, 2016
BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response
Dear Customer,

We apologies for the inconvenience.We share your details to Customer support team. They will contact you soon. We will make all efforts to meet and exceed your expectations.
Thanks
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