Books Made Easy Corp - Headway App — unauthorised amount deduction

Books Made Easy Corp - Headway App — unauthorised amount deduction

N neel1987 Apr 30, 2020

Dear, This application on Google Play has deducted amount from my credit card account without informing me. I took a 7 days free Trial of this app and without any information it deducted an yearly subscription amount not monthly also.It didn't give me any notification of any sort. I want the company to refund my money as it is not a small amount. I have been writing to them but there is no reply. Details of deduction: DATE : 20/03/2020 GoogleBooksmadeeasy[protected] USA My details: Name : Neelgiri Yadav Date of incident : 20/03/2020 AXIS BANK CREDIT CARD : 53056204***6601 MOB: [protected] E MAIL: [protected]@gmail.com Please help me on this! +1 photos Was this information helpful? No (0) Yes (1)
Apr 30, 2020 Updated by neel1987 The amount deducted is : Rs 3588
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Axis Bank Customer Care

from Pune, Maharashtra

May 2, 2020

Hi, we wish to inform you that we have escalated the concern and you shall be responded in this regards shortly. Regards, Team Axis Bank.

neel1987's [Complaint's author] reply, May 8, 2020

Hi, no one contacted me till date. And I have been also calling the help line number but no executive is available due to covid-19 lock down. Today is the last date of making the payment. I am not paying this bill and also won't pay for late charges in furure for this transaction.

neel1987

May 24, 2020

Anyone there?

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