Boomdeals Advertising — Pathetic service/did not give clear picture/said to refund yet not done

Address:

Lucknow, Uttar Pradesh, 226016

I had bought a discount card for rs.400 and rs.150 to get it activated at habib's parlour. The card sales person didn't explain all the hidden clauses in detail. I faced so much embarrasment at the franchise salon. Also the service and treatment given to me was third class, which i complained to mr. Jitender of boomdeal, he said if you are not satisfied then we would refund your amount.
But i=even after my continous follow ups he didn't reach out to me for my refund and rather asked me to come to thier office to take my money.
I being a unsatisfied customer and already ill treated at the franchise, why should go to take money, its the company's image and customer service that they should take step towards regaining the customer.
Pathetic service and pathetic company