Boongg — Refund not given after denial of service

Website: Boongg.com

I have booked an Activa with boongg and when I went to take the delivery the delivery agent was highly unprofessional and used abusive words even when I was with my spouse.
Now that’s not all, he asked for documents and when I asked for options of the document for example asked office IDCard and I didn’t had it because joining was online and has offer letter but all of sudden started denial of service.

I planned activities were impacted and this gave some serious mental harassment

Even though the agent told I will get the refund and I should cancel the ride, I did and still I didn’t got the refund.
Estimate time told was 2-3 hrs on 30th Aug 2022

Even sent mail but no reply and I had snapshot where agent mentioned for refund which I never received
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Sep 05, 2022
Updated by Vishal₹₹
Booking: ONEP/2022/000120

 
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