Placed an order on 27/07/2026 for bedsheets valued at ₹3, 198. The item delivered on 02/08/2026 did not match the website's size description.
After significant delay from their team, a reverse pickup was executed on 15/08/2026.Currently, Breeze Decor is in physical possession of both my returned merchandise and my advance payment of ₹3, 198. Promised delivery timelines (13th and 19th August) have been breached, and tracking now shows "No Estimation". Upon following up, the co-founder refused accountability, shifting the blame entirely to their logistics partner.
Retaining customer funds without providing a product or a clear delivery timeline constitutes a major deficiency in service. Escalating this transaction officially to the National Consumer Helpline (NCH) for legal proceedings. Was this information helpful? | 
Post your Comment