| Address: 162/1, 1 st floor Nankpura motibagh new delhi110021 |
It's been 1.5 month, and my internet is still not working. Interestingly, no one from Excitel has called to address my issue. I've been making multiple calls daily, but every customer care representative asks for more time and mentions that they have escalated it to higher management.
All I want is a refund. This is my second complaint, and my previous issue took 15 days to resolve. I've faced these two problems within just 1.5 months.
Please let me know the procedure for refunding my money. I cannot continue with this unreliable service. If they do not refund my money, Was this information helpful? | 
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