BRTS — Abusive behaviour and unnecessary fine

Paytm order id : [protected]
The amount of rs 15 had already been credited to the paytm account of brts. The mistake of the destination and departing location which was Gota cross road to Shivranjni in place Shivranjni to Gota cross road and lead the incharge to mistreat me. He confiscated the phone and used abusive words and forcefully tried to fine me 500 rupees in the name of not buying a ticket at all which was absolutely wrong. Ticket was bought and the amount of rs 15 was deducted from my wallet to brts. This abusive behaviour is unacceptable. The brts station where this incident happened was sola cross road and the reason to fine me given by them was "travelling without ticket and buying a ticket in front of them" (what actually happend was a mistake of buying a ticket with from and destination place swapped) AND AT THE END HE EMPTIED MY WALLET AND I WAS FINED 3 TIMES THE PREDEFINED AMOUNT (3 penalty tickets of 100 rupees/penalty ticket) . STRICT ACTION AGAINST SUCH PRACTICE IS EXPECTED. THANK YOU.

Reference of penalty tickets:
ticket 1: [protected]
ticket 2: [protected]
ticket 3: [protected]