BRTS — Ticketing issue

I had face issue many time regarding to change money that I had taken ticket of rs. 14 and gave him 15 rs. But he don't have change so he asked me to wait or go. This kind of issue happen with many pessangers in a day and they earn lot of money like this. So please solve this issue that this cheaters making fool people and government both. Take action as soon as possible. Also I have complaint regarding route no. 2D bhadak circle bus. That it is not stopping at stops.