Bussan Auto Finance India [BAF] — Applied NOC not received yet

I am trying to get NOC from March 4th 2023. I also paid 300rs for my re-issue of NOC. I dropped a mail a week ago. Please find attached the statement and ref number for my transfer.
Details:
The engine number is 2NC1016005
The chassis number is ME12NC016D2016825.
The reference number for the transaction is N[protected].

When I called customer care I receive the message as they will contact me after some time. Not able to connect to the customer care executive. Dont know what to do
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Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
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Comments

Dear Customer,

Greetings from BAF India.

This is in regards to your below mentioned request, we would like to inform that your query has been forwarded to concerned department to check credit status of your payment after then will process NOC.

Meanwhile, kindly confirm the Address, as per process NOC will dispatch to Register Address.

Register Address as per our records: 3 WARD 15 THIRUVALLUVAR NAGAR, EKKAVNDAPALAYAM GOUNDAMPALAYAM, 3GR MVN, NEAR SHOPE COMPANY BUS STOP, COIMBATORE, TAMIL NADU, PIN - 641025

If you wish us to dispatch NOC at new/current address, Kindly share Standard address proof-OVD (Officially valid documents) i.e., i.e., UID, Voter ID, DL, Passport, Water Bill, Electricity Bill, Gas Bill and Broadband bill for updation of new/current address in the system to process the NOC.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@bafindia.com
Ganesh_Editz_7's reply, Apr 11, 2023
Thank you for the reply...

I want payment details for bike and some emergency situation in my bike... So if you send for the NOC of the bike in new address... Please give me soft copy and hard copy of the NOC from my bike...

Current address: 1009/A, thendral nagar 2nd Street, Thendral Nagar, vengikkal, Tiruvannamalai -606 604

Using mobile no : 7094585699

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