[Resolved] Bussan Auto Finance India [BAF] — Irresponsive customer support of BAF for preclosure of loan

rajprathap

from chennai, Tamil Nadu

Feb 11, 2022

Address:

chennai

Hi,

Customer ID : 1316521

I have Availed a loan of INR 129, 000 @ an Interest Rate of 13.75% for a tenure of 36 months

I have Paid all the EMI's with No backlogs so far.. i have only 3 months of EMI leftover...
I Would like to Pre-Close my bike loan now.

I got to know that BAF India has closed its branches in Chennai.. I tried many of your customer toll free and office numbers, but couldnt contact any..

kindly get back to me as soon as possible or send me ur active contact number as I am leaving the Country soon.

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Mar 18, 2022

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2022

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Thank you for writing to BAF India.

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India