[Resolved]  Bussan Auto Finance India [BAF] — Irresponsive customer support of BAF for preclosure of loan

Address:chennai

Hi,

Customer ID : 1316521

I have Availed a loan of INR 129, 000 @ an Interest Rate of 13.75% for a tenure of 36 months

I have Paid all the EMI's with No backlogs so far.. i have only 3 months of EMI leftover...
I Would like to Pre-Close my bike loan now.

I got to know that BAF India has closed its branches in Chennai.. I tried many of your customer toll free and office numbers, but couldnt contact any..

kindly get back to me as soon as possible or send me ur active contact number as I am leaving the Country soon.
Was this information helpful?
No (0)
Yes (1)
Mar 18, 2022
Complaint marked as Resolved 
Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2022
Bussan Auto Finance India [BAF] Customer Care's response
Dear Sir/Madam,

Thank you for writing to BAF India.

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bussan Auto Finance India [BAF]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    54%
    Complaints
    896
    Pending
    264
    Resolved
    409
    Bussan Auto Finance India [BAF] Phone
    +91 80 4354 9112
    Bussan Auto Finance India [BAF] Address
    10th Floor, Ashoka Estate, 24, Barakhamba Road, New Delhi, Delhi, India - 110001
    View all Bussan Auto Finance India [BAF] contact information