Bussan Auto Finance India [BAF] — NOC not Received After 4 Months till now

Address: Ghaziabad, Uttar Pradesh, 201002

Website: www.bafindia.com

Hi Bajaj Auto Finance,

I am really regretted to write such mails but really there was worst service providers you are in the autofinance company, I purchased a Yamaha FZ bike ver 2.0 from Samrat Motors Ghaziabad in Aug 2014 with two years EMIs of 2237, in between my one EMI bounce, your company charged me rs. 500 more I submit the same ., But when I didn;t receive my NOC after 20 days of completion of my loan ., I call to the call centre guy to crosscheck why still I didn't get my NOC, then they told me Rs 15 is due on me, then I ask call centre Team what should i done to submit this due amount, they told me submit the amount the nearest dealer where Bussan Executive sit together.

Before 2 months I just submit my loan details with Bussan Executive (Rahul) to have a slip and ask to help me for having NOC asap. But this guy always give me a wrong Information since last two months, also now he never picks up my call, really I never scene this type of worst service as of now in finance sector.
There is no value of customer's goodwill in eyes of Busssan Auto Finace Company . Can I expect any revert for the same??????