[Resolved]  Bussan Auto Finance India [BAF] — to refund my money back asap

Address:BAGDOGRA, Darjeeling, West Bengal, 734010

I bought the bike yamaha fz 25 abs 2019 model which was priced at rs. 1, 64, 968 (On road price).. They told me no more price will be charged.
There was a person at the store who was working for baf who showed me some financial price of the bike
I payed 80, 088 as a down payment so the remaining the remaining amount should be 84, 880.
After 3 days i got the message that the remaining amount is 94000.
"i was quite surprise to see that a finance company can't even do a proper addition and how can even they open such a big company."
They have showed that for 3 years i will be charged 3704 with interest of 13.75%. (Ok i agreed that)
"but-
Amount of bike - rs 1, 64, 968
Down payment - 80, 088
Remaining amount - 1, 64, 968 - 80, 088 = 84, 880
But according to baf remaining amount will be - 94000 (How?)

"baf are scamming people not helping them".

I better suggest whoever are going through this post never do a finance from this company.
None of the workers have a good response, they just tell us to call some other people for more discussion..

I just wanted them to refund my money (I. E -10, 880) back without any fail.

I believe writing this complaint would help me.
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Oct 27, 2019
Complaint marked as Resolved 
Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2019
Bussan Auto Finance India [BAF] Customer Care's response
Dear Customer,

Thank you for writing BAF India. Kindly find below mention calculation of your loan down payment.
For the difference of amount in down payment kindly contact your dealership.

On road price 1, 70, 968.00
Loan Amount (On road price- Margin Money) 94, 000.00
Margin Money 76, 968.00
Processing fee (3.5% of loan amount) 3, 290.00
RC Collection/ECS Charges 1, 050.00
Stamp Duty 50.00
Total 81, 358.00

Please contact Toll Free No.[protected] for further loan details.
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    Bussan Auto Finance India [BAF] Phone
    +91 80 4354 9112
    Bussan Auto Finance India [BAF] Address
    10th Floor, Ashoka Estate, 24, Barakhamba Road, New Delhi, Delhi, India - 110001
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