[Resolved]  Bussan Auto Finance India [BAF] — unprofessional behaviour for loan payment

Address: Chennai, Tamil Nadu, 600063

Sub : unprofessional behaviour for bike loan payment

On wednesday 2nd of october the manager made four continuous calls to my wife's mobile.. She was at work so cudnt pick the call.. Now what he has to do? He's supposed to send a formal message that the bike payment is on due for this date or should he call from four different unknown numbers and put her in trouble during work time? Yes, these so called collection agents who behaved like cheap harassers did the second.. Is this the right way to deal with a customer?
We are very much disturbed due to their unethical behaviour now lodging a complaint on these numbers who are responsible for this issue.. Given below are those numbers,
[protected] (Chennai zone manager)
[protected]
[protected]
[protected]
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Nov 9, 2019
Complaint marked as Resolved 
Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2019
Bussan Auto Finance India [BAF] Customer Care's response
Dear Customer,

Greetings from BAF India.

This is in regards to your Complaint, kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.
 
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    Bussan Auto Finance India [BAF] Phone
    +91 80 4354 9112
    Bussan Auto Finance India [BAF] Address
    10th Floor, Ashoka Estate, 24, Barakhamba Road, New Delhi, Delhi, India - 110001
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