Astropay Complaints & Reviews

Hi,
My user id; ajLpp4Mj
I’ve made a withdrawal issue of 49, 900. I received the amount, but 20, 000 out of 49, 900 was a fraud amount which is reported by cyber crime department. My bank account is freezed because of the fraudulent amount of 20, 000 sent by them.
I’ve already raised a complaint with them with case id ; 34282856
I’ve shared all the details with them including cyber crime case...

I have made request of widthrawl of 45000 INR on 24/10/2023 but till now no money received. Astropay saying transaction is completed and provide a UTR no which not validate by my bank. Bank is saying this UTR No is a fraud information. Kindly help me to resolve this issue.

I was richarge 20000 rupees in Astropay app payment deducted from my bank account but not add in game account please refunded
My bank account number [protected]
IFSC CODE UCBA0000450

After 52 days from support they are saying that they did not receive any payment for that. Please dont fall in trap o[censored]sing Astropay. If you use upi instant and the amount becomes pending due to network issue and later it becomes successful. Astropay will take the amount as a thief. I have shared my full bank statement from 03 March to till date where it is clearly mentioned the amount is debited and successfully reached to Unblemished Infotech Pvt Ltd from Biswarathi Chandra with utr number[protected]. How fraud they are giving false statement. When I am asking for the bank statement o[censored]nblemished Infotech Pvt Ltd from 03 March to 10 March. They are not providing that. I think I have to take legal step because all of my evidences are in hand even bank has given confirmation that the amount is successfully reached to Unblemished Infotech Pvt Ltd account. This all information my bank has shared
[protected]@ INDIANBK IDIB000F523
Till how they can say by force amount has not been reached

Money has been debited from my account but astro pay card was not generated. Login ID - [protected]
Voucher worth - 4K