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Efinlane.com Complaints & Reviews

A
Adarsha D S
from Mumbai, Maharashtra
Feb 1, 2023
Feb 11, 2023
This thread was updated on Feb 11, 2023
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I have paid 35400/- as per MOU 50 leads, Initially everyone from the company called and promised all types of support. leads started from Dec 2021 I have got 22 leads till June 2022 after there is no updates from the company that to out of 22 leads only 2 successful leads other leads are dummy, later in the month of June 2022 one of the Account Manager Sushma had called and telling update your plan then we will provide the proper leads otherwise we will gave only normal contacts still there is no updates / no communications. Hence this scam will keep continuing this way.
I have already wasted money here hence request everyone to abstain from taking their service and avoid being fooled.
+1 photos
To whom so ever it may concern,

This is not the way of defaming the company which you are not supposed to unless and until you have clarified the concerns with the service team.

We understand you have paid the Money but that doesn't mean you will keep blaming employees. There's a Service Team working for you who will provide the maximum Support.

We believe we are working with Professionals but you people do not have the same when it comes to service i.e. speaking professionally writing an email or reaching to the Service landline.

Yes, we are not going to provide services to people who are breaching the Contract and the most important factor is being unprofessional with our employees this will lead to suspension of services without any notice. We aren't loosing anything by your statements over the Third Party portals.

Please maintain some Standards either while we do Business or Speak to the Team.

You can see our clients on the portal who are not able to edit or remove the review by themselves. This will only not affect the company but the leads which we are going to be generated. Cause most of the customers are going to review the company when they go through statements like these they are not going to work with these kind o[censored]nprofessional Service Providers who don't have patience and right manner of reaching the Support Team for service Concerns.

By all this comments or reviews which are unnecessary which could have been sorted out if you had reached services team. Most of the Service providers are going to lose Maximum Potential Clients who will go through the reviews So lets make it clean. Please we request you to contact the support team if there is a Communication gap between our Business Development Associate.

Henceforth create a happy atmosphere for your staffs who are going to work on your requirements. Thank you.

Warm Regards,
Support Team - eFinlane.com
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    M
    Maheshb.audit
    Jul 14, 2022
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    Address: Entriex Business Services Pvt Ltd, 63/1, 3rd Floor, Balaji Arcade, Ramamurthy Nagar Main Road, Green Park Layout, Banaswadi, Bangalore- 560043.
    Website: efinlane.com

    I had taken a package with 10 people as trial as I wasn't sure of the genuineness of the leads. Initially everyone from the company called and promised all types of support. I have got 2 leads till now and they did'nt give third lead. None of the customer was even ready to listen for even 5 seconds as they said they never wanted any of these service, When you call and inform the customer care representative not responding properly, Hence this scam will keep continuing this way.
    I have already wasted money here hence request everyone to abstain from taking their service and avoid being fooled.
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      M
      Maheshb.audit
      Jun 30, 2022
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      Address: Bangalore
      Website: efinlane.com

      I had taken a package with 10 people as trial as I wasn't sure of the genuineness of the leads. Initially everyone from the company called and promised all types of support. I have got 2 leads till now. None of the customer was even ready to listen for even 5 seconds as they said they never wanted any of these service, When you call and inform the customer care representative not responding properly, Hence this scam will keep continuing this way.
      I have already wasted money here hence request everyone to abstain from taking their service and avoid being fooled.
      Jul 06, 2022
      Updated by Maheshb.audit
      Hello efinlane
      What you have said everything false, no body ready believe this
      Hi Mr Mahesh,

      We regret for the inconvenience caused further going through the service issue we can understand that you have opted a trial of 10 Basic leads. Also you have received 2 leads the feed back of the respective leads where communicated immediately after you reached the Service landline.

      Please be cautious while you post reviews or feedbacks etc. about a company this is not the place where you get resolutions "None of the customer was even ready to listen for even 5 seconds as they said they never wanted any of these service" Accordingly the lead status where provided

      1st Lead - Have a Fee Problem which has to be sorted between the client and yourself.
      2nd Lead - Wanted a nearest service provided. Hence can be replaced based on the T&C.

      Your are still supposed to get the rest of your service once you have completed the whole package there are much more possibilities of the new prospects. We respect our Least package client and the Highest paid client with the same happy service related to the clients.

      For your Kind information Mr Mahesh hope you have gone through all the conditions related to the services and you have expressed interest towards the product. You have registered on your own consciousness nobody has made the payment without their consent so please hold on to your statements please work on with rest of the leads for the business don't give up on your potential and credibility.

      Happy to Assist but this is not the Manner to express your concerns cause this will lead nothing in-terms of long-term business relationship. stop making quick decisions. Also since the Climate change in Bangalore we have limited staff working will fix the things real quick for the Better Customer Experience Don't consider this as Reason but the Situation. Reach the service team for the further discussions maintain privacy which we all are supposed to.

      Note:- To whomsoever It may concern make wise decisions its not easy for anyone and everyone to convert leads instantly after the leads are sent please start building relationship with the leads and convert.

      Warm Regards,
      Support Team
      Maheshb.audit's [Complaint's author] reply, Jul 6, 2022
      Hello efinlane

      What you have said everything false, nobody ready to believe this
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        R
        Ravindragrt
        Jun 3, 2022
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        Address: Banaswadi
        Website: Efinlane

        I paid Rs 6000.00 for prividing leads and unfortunately i could not get any lead frim the company. They are only collecting money and cheating public. Very bad service
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          W
          Wealthswan Capital
          May 26, 2022
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          Address: 63/1, Ramamurthi Nagar Main Road, Banaswadi Post, Bangalore - 560043
          Website: www.efinlane.com

          This company claims to provide leads for Insurance and only charges for the lead when the lead is converted. However they take the commission amount for 20 clients (11, 000) in advance.
          I had taken a package with 10 people as trial as I wasn't sure of the genuineness of the leads. Initially everyone from the company called and promised all types of support. I have got 5 leads till now. None of the customer was even ready to listen for even 5 seconds as they said they never wanted any of these service.
          When you call and inform the customer care representative i.e. NISHA, her response is yours is a trial package and we won't talk to the client on conference with us. Hence this scam will keep continuing this way.
          I have already wasted money here hence request everyone to abstain from taking their service and avoid being fooled.
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            Jana reddy sunki reddy
            Apr 1, 2022
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            No use of assigned candidates .only by fraud they living totally fake don't pay money to this company it is not company it is Broker House
            To whom so ever it may concern,

            This is a very offensive and abusive way of defaming the company which you are not supposed to unless and until you have clarified the concerns with the service team.

            We understand you have paid the Money but that doesn't mean you will accuse employees. There's a Service Team working for you who will provide the maximum Support.

            We believe we are working with Professionals but you people do not have the same when it comes to service i.e. speaking professionally writing an email or reaching to the Service landline.

            Yes, we are not going to provide services to people who are breaching the Contract and the most important factor is being unprofessional with our employees this will lead to suspension of services without any notice. We aren't loosing anything by your statements over the Third Party portals.

            Please maintain some Standards either while we do Business or Speak to the Team.

            You can see our clients on the portal who are not able to edit or remove the review by themselves. This will only not affect the company but the leads which we are going to be generated. Cause most of the customers are going to review the company when they go through statements like these they are not going to work with these kind o[censored]nprofessional Service Providers who don't have patience and right manner of reaching the Support Team for service Concerns.

            By all this comments or reviews which are unnecessary which could have been sorted out if you had reached services team. Most of the Service providers are going to lose Maximum Potential Clients who will go through the reviews So lets make it clean. Please we request you to contact the support team if there is a Communication gap between our Business Development Associate.

            Henceforth create a happy atmosphere for your staffs who are going to work on your requirements. Thank you.

            Warm Regards,
            Support Team - eFinlane.com
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              L
              Loan Experts
              Feb 24, 2022
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              Address: Amritsar

              It seems team efinlane is here to cheat thier clients. They charged me and committed for 15 fruitful leads and we can replace lead within 3 working days in case lead is not convertible/ Doable. But I am not at all getting leads. Initially I got 3-4 leads, All were useless, not doable leads. Reverted back before specified time lines. And now complete team is not responding. Neither sales OR support team. No body is bothered to answer emails and Reply on phone calls. Highly unprofessional attitude, at the time of sourcing sales team was comiting like a good corporate house. And presented themselves as reputed company. But all seems fake. Employees don't have any escalation matrix. One is sales & Second is support team both are having careless attitude.

              No any third No. / email id is here to escalate if we are not satisfied with the services.

              I am requesting again to resolve my issues at the earliest, I have all phone call recordings, Whats app discussions with sales team and online payment receipt, please don't force me to file complaint against team efinlane.
              To whom so ever it may concern,

              This is a very offensive and abusive way of defaming the company which you are not supposed to unless and until you have clarified the concerns with the service team.

              We understand you have paid the Money but that doesn't mean you will accuse employees. There's a Service Team working for you who will provide the maximum Support.

              We believe we are working with Professionals but you people do not have the same when it comes to service i.e. speaking professionally writing an email or reaching to the Service landline.

              Yes, we are not going to provide services to people who are breaching the Contract and the most important factor is being unprofessional with our employees this will lead to suspension of services without any notice. We aren't loosing anything by your statements over the Third Party portals.

              Please maintain some Standards either while we do Business or Speak to the Team.

              You can see our clients on the portal who are not able to edit or remove the review by themselves. This will only not affect the company but the leads which we are going to be generated. Cause most of the customers are going to review the company when they go through statements like these they are not going to work with these kind o[censored]nprofessional Service Providers who don't have patience and right manner of reaching the Support Team for service Concerns.

              By all this comments or reviews which are unnecessary which could have been sorted out if you had reached services team. Most of the Service providers are going to lose Maximum Potential Clients who will go through the reviews So lets make it clean. Please we request you to contact the support team if there is a Communication gap between our Business Development Associate.

              Henceforth create a happy atmosphere for your staffs who are going to work on your requirements. Thank you.

              Warm Regards,
              Support Team - eFinlane.com
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                P
                praveenlicofindia
                Mar 29, 2021
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                Address: delhi, delhi
                Website: efinlane.com

                Third class people... They are worth taking legal action on them... Fraud Fraud Fraud Fraud Fraud Fraud
                Its high time that you stop cheating the people and get all refund of customers money you cheated till date. You better start selling Paani Puri instead of doing this fraud business. Your Business model is failed model and surviving by only faking people.

                If you dont stop this now, the day will come that all victims will stand in front of your office and through stones until its destroys. i have loss money 20.000 don t trust this company efinlane Entriex eFinlane - Financial Advisor - Entriex Business
                Hi Praveen,

                We take these matters very seriously. Unfortunately, we have no record or recollection of your experience with us, nor can we verify anything about your identity from your name in our Associated Records. If you have done business with us, we would like to investigate this issue further.

                Please contact Accounts or Service Team immediately at [protected]@efinlane.com or Support[protected] so that we can resolve this issue.

                We are disappointed having irrelevant information's on the portal.
                maya963212's reply, Jul 20, 2021
                really l have never seen like this peoples how they can tell lie and cheat amount with the customers one sales girl call her name kavya 6366947416 and said me to take personal loan leads i said i will never believe like this online process and but after that 2 days she was back of me and she was keep on calling me so much stories she said after just because trust on her and based on company profile i have paid amount they taken 3 days for activation later her team manager calling and telling that you taken offline facility take online facility it coast 11 thousand that this and all after that whoever spoken with me that girl not even picking my call very worst service it no customer service also but whatever agreement i got they mention Cleary that i will get 10 leads for my payment but the employees are telling different please keep some good customer service don't spoil your company name by these kind of peoples and please take this serious and get me some solution before file the complaint i am having and whatsapp conversation call recorded payment proof everything expecting best response from your peoples
                really l have never seen like this peoples how they can tell lie and cheat amount with the customers one sales girl call her name kavya [protected] and said me to take personal loan leads i said i will never believe like this online process and but after that 2 days she was back of me and she was keep on calling me so much stories she said after just because trust on her and based on company profile i have paid amount they taken 3 days for activation later her team manager calling and telling that you taken offline facility take online facility it coast 11 thousand that this and all after that whoever spoken with me that girl not even picking my call very worst service it no customer service also but whatever agreement i got they mention Cleary that i will get 10 leads for my payment but the employees are telling different please keep some good customer service don't spoil your company name by these kind of peoples and please take this serious and get me some solution before file the complaint i am having and whatsapp conversation call recorded payment proof everything expecting best response from your peoples
                [protected]@efinlane.com from this my mail id i got mails everything and calls from customer support[protected] and they resolved the issues from the company side got every solution and they start providing me services so here i am making as complaint resolved thank you efinlane.com for your response
                Yes absolutely your peoples are right they will take money and they won't provide any services why there is a such a companies are there only not getting someone should take strict action on them
                This is a fraud company. Complete fraud. They will ask you money and then ask you to go to higher plan. They won't provide any services. Just eat up your time by giving repeated calls. Very unprofessional. I have lost my money. I am reporting this company to police. Request all those affected to do this too.
                eFinlane Support's reply, Aug 27, 2021
                Mr Goutham Kini,

                We really do not understand the purpose of Review when u just made the payment and not yet started the services. Breaching of the contract and damaging the Company's reputation with such ungrateful Content.

                You do not have any rights to Defame the company. Do not mislead people with your Statements, with out communicating to the service team I don't know how you get into a conclusion.

                We have received your concern through Our Account Manager that you where not able to afford the complete package hence made the negotiated payment. which services team was not aware and we communicated to the concern account manger to check with the issue and asked to update as per the customers requirement.

                Then while the Account manager is Trying to reach, You have blocked all the contacts and started writing things as per your own assumptions, you need to communicate to get the clarifications also need to have patience till the service is started.

                I request you to reach the Support Team, Instead of all the miscommunications. Reach on 080-4 8 5 1 4 0 7 0.

                Regards,
                Support Team
                Goutham Kini's reply, Aug 27, 2021
                Immediately after posting this, I was contacted by Efinlane customer team. They tried their best to understand and resolve my problem. It seems there had been a major miscommunication between us. I have entered into another memorandum of understanding with the company and have continued obtaining their services. Since there was no option to delete the above review, I have replied to the above review and I hereby declare the complaint as resolved.
                Immediately after posting this, I was contacted by Efinlane customer team. They tried their best to understand and resolve my problem. It seems there had been a major miscommunication between us. I have entered into another memorandum o[censored]nderstanding with the company and have continued obtaining their services. Since there was no option to delete the above review, I have replied to the above review and I hereby declare the complaint as resolved.
                Hi this is Hanmandlu chintawar Ph no [protected]..dont go for efinlane.. Plz don't buy any package they are fraud.. They cheat everyone that is only one business they never give customers.. Plz don't go.. Plz cal to me I will explain.. I have complain in hyderabad police also about this problem.. All are cheaters here.. Tulasi and gayatri laxmi.. Her name is laxmi but she is doing fraud.. God will see OK.. Don't be foolish to buy any package from efinlane.. I purchased 30000 package
                Hi this is Hanmandlu chintawar my phone number [protected]..dont go to efinlane.. This is fraud company.. Plz don't lose hope for buying this leads. They won't give any leads first they will say.. Sir trust me Iam from hyd bla bla.. Plz already I loss my 30000..their names are Tulasi and Gayatri laxmi.. Her name is laxmi but she is cheater.. I complianed in hyd police they will also charged.. OK plz requesting my people don't buy any package they all are cheaters..
                eFinlane Support's reply, Sep 30, 2021
                Hi Mr Hanmandlu Chintawar,

                We really don't find any records of you reaching the support regarding service issues through email or Landline. Also we request you to be professional while speaking to the services team when they are arranging you the clients. Also don't have to use profanity while speaking to females especially.

                off late reviewing all your communication with the team and also due to breach of the contract your services have been suspended temporarily.

                Mr Hanmandlu Chintawar we have gone through few call recordings with your concern account manager in which she has been trying to coordinate with the clients sent to you. But still you be very arrogant and use all the abusive words also pass statements which is very wrong i.e. " I have Crores together and see what I’ll do ill defame your company” and much more. Please note this we provide services to all the clients we don't differentiate them by their Status or Age or gender or Net worth or the experience. We respect our customers by the same time each and every person working in the company have their self-respect you cannot criticize anyone. Please be Professional.

                Please get this clear by all this false comments you will not achieve anything, at the same time you will have to apologize for Harassing our Executive over the call intentionally every time they try reaching you for service.

                We haven't stolen anything from your pockets you have invested which means you will get returns when you coordinate with the customers and the employees who are trying to help you. if you are still behaving the same we will block all the services.

                Please respect Females it’s about Self-respect no one is your slave. We still regret for the Suspension of your services we sincerely request you to reach the support team for the further procedure of reactivation. Making decisions without contacting the support doesn't make any sense the review which you have wrote is on a third party websites it’s not a Gov Portal to raise complaints you will have no control on editing or deleting your own reviews its a pure defaming of the company which you have no rights.

                Write us on support@efinlane .com or Reach on 0 8 0 - 4 8 5 1 4 0 7 0 for further clarification.

                Regards,
                Support - eFinlane.com
                Hi Mr Hanmandlu Chintawar,

                We really don't find any records of you reaching the support regarding service issues through email or Landline. Also we request you to be professional while speaking to the services team when they are arranging you the clients. Also don't have to use profanity while speaking to females especially.

                off late reviewing all your communication with the team and also due to breach of the contract your services have been suspended temporarily.

                Mr Hanmandlu Chintawar we have gone through few call recordings with your concern account manager in which she has been trying to coordinate with the clients sent to you. But still you be very arrogant and use all the abusive words also pass statements which is very wrong i.e. " I have Crores together and see what I’ll do ill defame your company” and much more. Please note this we provide services to all the clients we don't differentiate them by their Status or Age or gender or Net worth or the experience. We respect our customers by the same time each and every person working in the company have their self-respect you cannot criticize anyone. Please be Professional.

                Please get this clear by all this false comments you will not achieve anything, at the same time you will have to apologize for Harassing our Executive over the call intentionally every time they try reaching you for service.

                We haven't stolen anything from your pockets you have invested which means you will get returns when you coordinate with the customers and the employees who are trying to help you. if you are still behaving the same we will block all the services.

                Please respect Females it’s about Self-respect no one is your slave. We still regret for the Suspension of your services we sincerely request you to reach the support team for the further procedure of reactivation. Making decisions without contacting the support doesn't make any sense the review which you have wrote is on a third party websites it’s not a Gov Portal to raise complaints you will have no control on editing or deleting your own reviews its a pure defaming of the company which you have no rights.

                Write us on [protected]@efinlane .com or Reach on[protected] for further clarification.

                Regards,
                Support - eFinlane.com
                This is a fraud company. Complete fraud. They will ask you money and then ask you to go to higher plan. They won't provide any services. Just eat up your time by giving repeated calls. Very unprofessional. I have paid basic pakage amount of 6500/- . Naresh Maneger and Mohana telicaller called but now these people not lifting my phone after I paid money totally It is fake don't pay any one to this company I am reporting this company to police. Request all those affected to do this too.
                Jana reddy sunki reddy's reply, Feb 15, 2022
                Resolved
                From 15 days they are paying games they has no leads in health or life insurance it is totally fake don't pay any amout to them they are totally fake candidates just they will provide fake numbers all are not intrested candidates only
                Jana reddy sunki reddy's reply, Feb 15, 2022
                Resolved
                Jana reddy sunki reddy's reply, Feb 15, 2022
                After posing review I was connected efinlane customer team tried their but to understand and resolve my problem thank you
                Jana reddy sunki reddy's reply, Apr 1, 2022
                Totally fake no service don't pay plz friends
                It's my first time experience with fake companies
                Resolved
                efinlane.com. A fraud company. dont take any services from thiis company. wastage of money and time.
                Fraud Fraud Fraud 420 Company
                Efinlane Fraud Company
                Rohan 420 Fraud ###
                This is a fraud company. Complete fraud.
                They will ask you money and then ask you to go to higher plan. They won't provide any services.
                Just waste your time by giving repeated calls.
                Very unprofessional. I have paid gold pakage amount of 26550 /- Rohan Manager and Ashwini telecaller
                I called then more then 100 times but now these ###S not lifting my phone after I paid money
                totally It is fake don't pay any one to this company I am reporting this company to police.
                Request all those affected to do this too.
                Efinlane Fraud Company
                Rohan fraud ###
                This is a fraud company. Complete fraud. They will ask you money and then ask you to go to higher plan. They won't provide any services. Just eat up your time by giving repeated calls. Very unprofessional. I have paid gold pakage amount of 26550/- Rohan Maneger and Ashwini telicaller i called more then 100 times but now these ### not lifting my phone after I paid money totally It is fake don't pay any one to this company I am reporting this company to police. Request all those affected to do this too.
                To whom so ever it may concern,

                This is a very offensive and abusive way of defaming the company which you are not supposed to unless and until you have clarified the concerns with the service team.

                We understand you have paid the Money but that doesn't mean you will accuse employees. There's a Service Team working for you who will provide the maximum Support.

                We believe we are working with Professionals but you people do not have the same when it comes to service i.e. speaking professionally writing an email or reaching to the Service landline.

                Yes, we are not going to provide services to people who are breaching the Contract and the most important factor is being unprofessional with our employees this will lead to suspension of services without any notice. We aren't loosing anything by your statements over the Third Party portals.

                Please maintain some Standards either while we do Business or Speak to the Team.

                You can see our clients on the portal who are not able to edit or remove the review by themselves. This will only not affect the company but the leads which we are going to be generated. Cause most of the customers are going to review the company when they go through statements like these they are not going to work with these kind o[censored]nprofessional Service Providers who don't have patience and right manner of reaching the Support Team for service Concerns.

                By all this comments or reviews which are unnecessary which could have been sorted out if you had reached services team. Most of the Service providers are going to lose Maximum Potential Clients who will go through the reviews So lets make it clean. Please we request you to contact the support team if there is a Communication gap between our Business Development Associate.

                Henceforth create a happy atmosphere for your staffs who are going to work on your requirements. Thank you.

                Warm Regards,
                Support Team - eFinlane.com
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