Intrcity Smartbus
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Intrcity Smartbus Complaints & Reviews

I
iamsiddhu
from Bengaluru Pete, Karnataka
Aug 2, 2023
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Different prices for different people

Intrcity is highly cheating me in the pricing of their bus seats. I've see that the maximum price range of a sleeper ticket for my friend is less than ₹1700 whereas the price was never below ₹1800 for me in the entire history....
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R
Rajaarayan
from Gorakhpur, Uttar Pradesh
May 29, 2023
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Wallet Balance deduction

Website:Intrcity.bus

I added ₹3237 to my Intrcity smartbus wallet for ticket booking but when I tried to book the ticket they debited all wallet money without any ticket booking.
I tried customer service many times but they are not responding properly as well as they are not giving response to the Email which I have attached the screenshot of issue and send to them. ( Debited amount ₹3237 ).
Name-Raj Gupta
Mobile - [protected]
E-mail...
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P
Prerna Diwan
May 8, 2023
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Driver behaviour and washroom cleaniness

The bus stopped at food court for 30 minutes .After 15 minutes when we get inside the bus we asked the driver to switch on AC as there was no air in bus and it was too congested. The driver was really rude .He said if bus will wait for 1 to main apke lie 1 ghanta Ac chala ke rakhu. Apka problem hai ap andar baithe ho. We said we have a small kid and at night we can't stay outside for that long and also when we were coming from Pune to Goa...
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J
J.ganesh@22
Sep 2, 2022
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Irresponsible staff - Luggage missing

Address:Head Office: A 5-7, AMCO Tower, Sector 9, Noida ; Email: [email protected] ; Tel: 7303093510.

Worst travel experience and irresponsible staffs.
I travelled from Chennai to Bangalore.
I have put my luggage as per attender advise and got the luggage tag. When getting down at silk board I gave my luggage tag for collecting, but the luggage is missing. They said to call manager and come after 1hour to madiwala office.
When I went there office is closed and none of the manager (Monu / Santhosh) didn’t pick the call.br...
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S
Santhu4444
from Bengaluru, Karnataka
Jan 19, 2022
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Money taken for services not provided

Address:A 5-7, AMCO Tower, Sector 9, Noida
Website:www.intrcity.com

I bought Savings Card on 27th November paying 171 and it had 6 trips left. When I tried booking today, app is not showing savings card option. It again shows to buy card. What the hell is this. Call ASAP to get this resolved.

Registered email address : santhosh.[protected]@gmail.com...
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R
Rajesh Kannan Balaji
Jan 7, 2022
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Tickets prices too Hign

Website:www.intrcity.com/bus-booking/bangalore%20(bengaluru)-to-madurai-buses?from_code=1001968&to_code=1000669&doj=12-1-2022

Ticket prices of this travels from Bangalore to Madurai is above 1500 and crosses 2500 for a single ticket where it is hardly 450 kms distance. The ticket prices should be regulated for all the private operators....
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S
Snigdha Bawa
Dec 16, 2021
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Death ride in HR 38 W 0044 (IntrCity SmartBus

Website:www.intrcity.com

Please help me get my due compensation for a horrific ride from Manāli to Delhi with intrcity on HR 38 W 0044 that almost costed me and my family our lives.
I have never had a bus journey this miserable in my entire life. The staff was rude and inconsiderate.
For starters, as we were late by 5 mins to the station because of extensive traffic jam, we asked the bus captain to slow down the bus as we catch up, while the driver...
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