Mobitech Creations Private Limited
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COMPLAINTS

Mobitech Creations Private Limited Complaints & Reviews

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sbhargava21
from Greater Noida, Uttar Pradesh
Nov 24, 2023
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Amount Held by third party involved in online transaction.

Address:E105 Galaxy Vega, Techzone 4

Hi Team,
Reaching out for help on transaction done by me on 20th May, 2023 from oneplus website to purchase mobile.
The amount of Rs18999 got deducted from by bank account ICICI but it failed to reach out oneplus, transaction timeout but the deducted money has not been reversed till now.
have chased, ICICI bank, paytm, onplus and also raised RBI complaint.
Paytm team confirmed money is with Mobitech creations...
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Charles Macwan
from Ahmedabad, Gujarat
Apr 24, 2023
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Transaction failed but refund not received

Address:D-13/1, Model Town II, North West Delhi 11000
Website:One Plus store app

I was trying to purchase one plus 11 mobile in exchange of my one plus 8 mobile through one plus store app on 8th March 2023 but somehow it got failed and amount got debited of Rs.43999/-. I have paid amount through Google pay UPI which is successfully paid to Mobitech creations private limited. But this transaction was failed but amount not refund to my bank account. I continuously connecting to one plus team but instead of refund my money,...
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Charles Macwan
from Ahmedabad, Gujarat
Apr 17, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Payment not received

Address:D-13/1, Model Town II, Delhi, North west Delhi 11000
Website:One plus store app

I was trying to buy One plus mobile from One plus store app. And I have made the payment successfully on 8th March 2023 but somehow transaction was not processed. So I have checked with bank and UPI service provider for the refund. But both the bank and UPI service provider informed me that payment successfully received to merchant. So, I have to check with them for the refund. I have sent mails multiple times to one plus customer service...
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