Nalini Kurti By Shopify Complaints & Reviews

I ordered white multicolored alia floral cut dress, but received wrong packet (it's blue dress, which I did not ordered)and pay 990 rupees, can you return or cancel my order
Order id:NK2667...

I am writing to formally raise a complaint regarding an order I placed on the website "Nalini Kurti, " hosted by Shopify. I ordered a product from the site, but the item I received is completely different from what was advertised. Additionally, I am unable to find my order details or access a return or refund option on the website.This experience has been extremely disappointing, and I feel cheated as a consumer. I request immediate assistance...