Ola Electric Scooty Complaints & Reviews
Overcharging and Unethical practices
Dear Sr/ Madam
Requesting your intervention on the matter please.
I booked Ola Scooty on 14th Feb'24 where Ola experience center executive at HSR Bangalore gave me proforma invoice of 1, 30, 000 and chased me to pay immediately. While I felt the intention to rush was helping me, but now I understand since price has changed, which he didn't tell me which I got to know nest day. The price was reduced to 1, 04, 000 and still I didn't had update on where is the delivery though I was told it would take 9-10 days when I did the payment.
I asked Ola executive to either cancel the booking or adjust but he declined saying that it's already registered which I quite didn't understand as he's just misguiding.
Informed Ola executive that how vehicle can be registered whereas until yesterday you were saying that it would take 10 days for same.
Anyway, I need help with the solution as I have decided not to take delivery of the Scooty. I am sure, if price would have increased then Ola would have taken extra money and in this case also they should follow the fair practice.
FYI, I have tweeted Bhavish Agarwal- CEO of Ola Scooty ~50 times by now bu no response on resolution yet. This shows that if the CEO is lethargic, the attitude of the company.
Regards,
Manish.
Requesting your intervention on the matter please.
I booked Ola Scooty on 14th Feb'24 where Ola experience center executive at HSR Bangalore gave me proforma invoice of 1, 30, 000 and chased me to pay immediately. While I felt the intention to rush was helping me, but now I understand since price has changed, which he didn't tell me which I got to know nest day. The price was reduced to 1, 04, 000 and still I didn't had update on where is the delivery though I was told it would take 9-10 days when I did the payment.
I asked Ola executive to either cancel the booking or adjust but he declined saying that it's already registered which I quite didn't understand as he's just misguiding.
Informed Ola executive that how vehicle can be registered whereas until yesterday you were saying that it would take 10 days for same.
Anyway, I need help with the solution as I have decided not to take delivery of the Scooty. I am sure, if price would have increased then Ola would have taken extra money and in this case also they should follow the fair practice.
FYI, I have tweeted Bhavish Agarwal- CEO of Ola Scooty ~50 times by now bu no response on resolution yet. This shows that if the CEO is lethargic, the attitude of the company.
Regards,
Manish.
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Pathetic service and customer support
| Address: Pune |
My electric scooty after scarce usage within a couple of months had broken down and it is in warranty as well as Ola care plus membership. Scooty was taken by Ola partner to tow vehicle to service centre almost 15 days back. Post pick up till today’s, I have not received any update or call from Ola side regarding update on scooty. I have called customer care centre multiple times and the agents are clueless and useless . Biggest mistake to buy Ola scooty and it’s Ola care plus plan. Money making gimmick and a big scam. I am a serving officer in Indian Defence Force and this issue has caused a lot of inconvenience and trouble to self. Hope they are pulled up and act responsibly.
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