Pengu Inventive
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COMPLAINTS

Pengu Inventive Complaints & Reviews

Address:Goa
Website:www.thepengu.com

Order No: DIR8451
Ordered
1) Folding Chair - White × 4 worth Rs. 9, 160.00
2) Pengu Space Saving Folding Dining Table worth Rs. 14, 990.00

The dining table was delievered in Nov 1st week 2023. However till date we have not received the chairs. Also noone reverts back even after reaching out to them over email/online chat/IVRS call multiple times.

Please help us getting a refund for the...
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ramjir1992
Aug 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not issued - Pengu Coffee Table Order

Website:thepengu.com

Hi,

I placed an order for a coffee table on 27th July for Rs.18000 and cancelled it before dispatch and requested for a refund. They accepted the refund request stating that the amount will be credited back in 5-7 working days, but after multiple followups on their website chat, I have been only hearing updates stating that I will receive it soon and it's been a month now and no progess....
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Subroto2030
from Kanpur, Uttar Pradesh
Aug 19, 2022
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Coffee table+Dinning table

Address:GOA

I had visited PENGU INVENTIVE site and ordered the subject product on 31.08.2022 for Rs. 16990/- as per their terms and condition I paid the amount.
Inspite of repeated reminders my product was not delivered till date. However they given 1st delivery date on 5th of August then they informed that your product will be dispatched on 19th of August.
Just now I visited their site and status of my product is not dispatched.
I...
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Abhimanyu04
from Faridabad, Haryana
Jun 9, 2022
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DIR5196 Refund not received

Address:Goa , India
Website:thepengu.com

I placed my order and its been more than 2 months earlier they were saying that they are unable to deliver material due to some manufacturing defect and now when i ask for refund they said it will take 5-7 days to get money back now nobody respond to calls or to text. This service is really pathetic service and they are scamming with our hard earned money...
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Shobana Sesha
from Chennai, Tamil Nadu
May 8, 2022
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Wooden shoe rack ordered & no response

Address:Goa

Had ordered a wooden shoe rack (Order DIR5146) on 29th April 2022 & payment Rs. 4636 was made. After that no respone or call back. Tried calling to their no. but no response. Kindly help me get my money back.
Even in their chat box its only automated msgs. Don’t know what to do.
Please help !!...
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530434781
Oct 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received for the order placed on 9th May 2021 - DIR2542

Address:33 Yashashvi Bungalow, Penha De Frana, Goa — 403521
Website:www.thepengu.com

I had placed an order for a TV unit of value Rs. 8550 on 9th May 2021 from Pengu Intentive online website i.e. www.thepengu.com. They never delivered me the product and are now troubling me to get the refund as well. I have mailed them multiple times. Initially I have requested them very politely to refund my money if they are not able to deliver the product. They always made excuses. And, whenever I am trying to reach them via their customer...
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