Thai Airasia Complaints & Reviews

I purchased additional buggage from airiasia portal under this PNR#J24P9C and ticket has been booked from ixigo. I received the refund for the ticket and they deduct the airline cancellation charges of rs 236 and flight has been cancelled by airline.
And still I did not receive the refund for additional buggage which I purchased directly from airline and while I contacted with ixigo they are saying you purchase from the airline you...

I purchased additional buggage from airiasia portal under this PNR#J24P9C and ticket has been booked from ixigo. I received the refund for the ticket and they deduct the airline cancellation charges of rs 236 and flight has been cancelled by airline.
And still I did not receive the refund for additional buggage which I purchased directly from airline and while I contacted with ixigo they are saying you purchase from the airline you...