| Address: STREET NO 3,NEAR STAR PUBLIC SCHOOL GURU GOVIND SINGH NAGAR,NEW SHIMLAPURI LUDHIANA PUNJAB PIN - 141003 Contact no- 9599154221 |
Dear Team,
It makes me unhappy to write and report to you about one of your product quality at today's occasion. While sweets and gifts are meant for occasions and surprises, today it has been a bad time for me and totally unpleasant to buy this.
I bought a Cadbury Celebration 126.2g select pack today ( 27th Nov 2024), priced at Rs 110 from GT store
The pack was in seal condition, when I opened Silk- Fruit and nut today and gave it to my spouse and mother as sweets, it gave pungent smells and the worst taste as if it was expired and inferior quality dry fruits were used. It totally destroyed the moment and was never expected from a brand like you.
PKD- 11/06/2024
Use by- 31/01/2024
UAN Code[protected]
The whole pack and chocolate has been retained by me, please return the product and provide replacement along with penalty for the same. I expect to take it seriously and help to resolve it as fast as possible.
Attached images for your kind references.
My address for replacement-
STREET NO 3, NEAR STAR PUBLIC SCHOOL
GURU GOVIND SINGH NAGAR, NEW SHIMLAPURI
LUDHIANA PUNJAB
PIN - 141003
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