| Address: | F-103, Sumadhar-2, Nr. Azad Society, Ambawadi |
I have procured "Calcitonin (Salmon) Nasal Spray 200 IU CalciSpray" from Ahmedabad medical shop on 12Mar2021 for my wife. The copy of receipt is attached here with. She started using it from 20th Mar21. The nasal spray was working fine till 4th Apr21. On 5th April, no spray is coming out of the bottle. We have tried all best possible ways but no success.
As it is costing more than Rs. 2000, I have shown it to medical shop from where it was purchased. He asked me to procure new bottle of calcipsray. As per him, he will lodge complaint to Zydus Cadila but no assurance on timelines or resolution of complaint.
Ideally, the spray works for 60days. But after 14 days, the fault occured in spray bottle. Hence 46 days spray can not be utilised.
As it is very costly, I am making complaint.
Expecting quick response & resolution of complaint positively.
Regards'
Anant Gijare
M-[protected]
Email - [protected]@yahoo.com
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